(37 votes)
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~ September 2, 2010 ~ J. Brininger from Santa Cruz, CA said:This phone is just what I was waiting for
I'll keep this review short and sweet, as there are a lot of other reviews with the pros and cons. I had Verizon's Droid Eris before this and the phone had only a 524mhz processor and to my surprise the Verizon network sucks where I live. The phone was slow, typing on the virtual keypad was horrible as it would lag and stutter, and everything about the phone was slow. This phone with a 1000mhz processor is super fast, I don't have to worry about killing apps, and the keyboard is fantastic!! Absolutely no lag and the screen is just gorgeous. Call quality has been great and I get great service where I am in AT&T.
I wanted to get the Epic for Sprint because of the physical keyboard, but after using the captivate I really don't need the physical keypad. This thing JUST WORKS.
~ September 2, 2010 ~ Sheldon Aubut from Wisconsin USA said:Great Web Tool, Lousy Telephone
My wife and I both got new Samsung Captivates two days after they were released. We were incredibly excited to get them but it turned out to be a nightmare. The micro-USB charger/USB cord is a joke. It simply will not stay plugged into the phone which made charging or downloading my music from my computer almost impossible. If you held the cord pressed into the socket it would sometimes connect, but most often when you set the phone down even the weight of a couple of inches of the cord was enough to unplug it. It was the same with both phones and both micro-USB cables. A phone that you can't keep charged isn't much of a phone. Then the reception in areas where before we had no problems was terrible. Lots of dropped calls, and even the opposite: At times the phone would not hang up correctly. One would hit the "end call" button for a busy signal and the phone would go black so you thought it had disconnected, yet a minute or five later when I'd pick up the phone it would still be at a busy signal eating up minutes. The camera was awesome, the display and the panels feature was easy to use, the Internet was clear and all those features seemed to work well. Applications that are available are amazing, but the thing is a crummy phone. Not being able to sort contacts by last name alone almost killed it for me. I've a couple of hundred business contacts that were sorted by last name or company name, but this phone can't even do that. I know you can do a "search" for a contacts but one shouldn't have to do that. It is the simplest of things to sort a database by last names and it is wholly beyond me why this feature isn't in the phone. Lots of little bugaboos like that plague the phone features and I'm afraid it won't be till version 5.0 that they get it right. Ours are going back in tomorrow's mail and we are downgrading to simpler non-Android phones, because we need a phone that actually works as a telephone.
~ August 31, 2010 ~ ibinubu12 said:Perfect iPhone Replacement
We bought this from an AT&T Store only so I could keep my unlimited data plan (didn't see an option here on Amazon), but I can safely say that I have not missed my iPhone 3G one bit! The Captivate is a fantastic phone! Loving Swipe and what Samsung calls "Haptic Feedback" where the phone vibrates at every button push. Honestly, it's a great phone, and AT&T can't be beat for service and network quality here in SE Michigan! My Captivate has faster upload/download speeds on AT&T 3G than we can get through our Comcast cable internet!
~ August 30, 2010 ~ Jorge Perez said:Service for this phone in San Juan P.R.
Greetings!
I just call AT&T costumer service from San Juan Puerto Rico asking why they don't have service for this phone buying through amazon store. They tell me that they have service for this phone in Puerto Rico. My question is, Why amazon tell me that At&T don't have service for this phone when I enter my zip code number for San Juan?
This offer is sponsored by AT&T and is valid in the United States and Puerto Rico.
I just don't understand. Please clarify this. Thanks.
JEPR...
~ August 30, 2010 ~ Jung won Song from VA USA said:Good phone but terrible battery life
I've switched from iphone 3GS to Samsung Captivate because I wanted to try android phone and see what all the hypes were about. I agree the display of this phone is simply awesome, thanks to AMOLED technology, and apps available on adroid market are great. I also liked how I could customize the phone in so many different ways.
However, I decided to go back to my iphone after using Samsung Captivate for almost a month because it had such horrible battery life. I am not a heavy-duty user but the battery wouldn't even last a day! I don't want to constantly worry about my phone dying on me in the middle of the day. Seriously. If you decide to get this phone, make sure you get a car charger because you will definitely need it.
The super-smart Samsung Captivate for AT&T brings a fully integrated entertainment, messaging and social networking experience to your mobile phone, thanks to its open and innovative Android 2.1 platform. You'll be able to zip through the Web and multitask between a bevy of apps with the Captivate's 1 GHz processor and ultra-fast 7.2 Mbps 3G connectivity.
![]() Enjoy brilliant video playback and gameplay with the 4-inch Super AMOLED touchscreen display. |
![]() Capture vivid still images and videos with the 5-megapixel camera with 720p HD video recording. |
With integrated Google technology, the Samsung Captivate brings one-touch access to the popular Google mobile services millions use every day, including Google Search by voice, Google Maps with Street View, GTalk instant messaging (with presence capabilities), YouTube, and Picasa. The Captivate also provides easy access to both personal and corporate e-mail, calendars, and contacts supported by Exchange Server and Gmail. And through Android Market, you'll get access to thousands of useful applications, widgets and fun games to download and install on your phone, with many more apps being added every day.
The Captivate has a large 4-inch Super AMOLED touchscreen display that provides brighter, thinner, and higher-resolution than traditional screens. Samsung's innovative display technology makes watching movies, viewing videos and playing games come to life like never before, even in bright light and outdoor environments. And messaging is simple and easy with the Captivate's virtual QWERTY keyboard with Swype technology, which allows you to input text faster and in a more intuitive way with one continuous finger motion across the screen keyboard.
At 0.39 inches (9.9mm) thin, the Captivate is the thinnest Android smartphone on the market, and it packs in a 16 GB internal memory plus 5-megapixel camera/camcorder with auto-focus and HD video recording (720p resolution). Other features include fast Wireless-N Wi-Fi networking (802.11b/g), Bluetooth 3.0 technology for hands-free devices and stereo music streaming, microSD memory expansion (for optional cards up to 16 GB in size), and just under 6 hours of talk time.
Samsung Social HubOffering one-stop shopping for all your updates, the Samsung Social Hub all your social networking services, messages, personal and business e-mail, calendars and contacts. It's built around Messaging and Contacts, both of which initiate the sending and receiving of information--whether it is e-mail, instant messaging, social network updates or SMS messages. Additionally, calendar information from portal calendars, such as Google Calendar, and social networking services are displayed together in one calendar with two-way synchronization.
The familiar text messaging experience is enhanced with group messaging and "reply all" functionality for up to 10 contacts, a threaded conversations format, a consolidated inbox, and enhanced multi-media display.
![]() Powered by a fast 1 GHz processor, the Android 2.1 operating system, and AT&T's 7.2 Mbps 3G connectivity. Click here for a larger schematic image. |
Key Features Fast 3G connectivity via AT&T's HSDPA/UMTS network (850/1900 MHz bands; 3.6/7.2 Mbps speeds with network availability). Ultra-fast Wireless-N Wi-Fi networking (802.11b/g/n) for accessing home and corporate networks as well as hotspots while on the go. Connect for free using one of the over 20,000 AT&T Wi-Fi hotspots nationwide. Powered by the Android operating system (version 2.1) with deep integration of Google services and access to thousands of apps to customize your phone via the Android Market. 1 GHz Samsung Hummingbird processor speeds up everything--from playing games to watching shows to opening files from work. Swype input system allows you to input text faster and easier by gliding your finger around the keyboard, moving from letter to letter in one continuous motion. The Swype technology then calculates what word you're intending to type (learn more below). Samsung Social Hub provides one stop for all your updates integrates all your social networking services, messages, personal and business e-mail, calendars and contacts. 4-inch Super AMOLED touchscreen display (480 x 800 pixels, 16 million color depth) is one of the thinnest, most responsive full-featured smartphones in the industry. 5.0-megapixel camera/camcorder with auto-focus and HD video recording (720p) Intelligent voice processor helps enhance voice and suppress noise for clear communications nearly anywhere. Like the human ear, the chip isolates your voice, and filters out all the unwanted background noise, for unsurpassed mobile call clarity without the noise from a busy street, loud public places, nearby conversations or even sirens going by. Multi-format digital audio player Next-generation Bluetooth 3.0 connectivity provides faster throughput while minimizing on power requirements. It's compatible with new Bluetooth 3.0-enabled devices as well as backward compatible with older Bluetooth-enabled peripherals such as headsets and printers. It includes profiles for communication headset, hands-free car kits, and the A2DP Bluetooth profile--enabling you to wirelessly stream your music to a pair of compatible Bluetooth stereo headphones or speaker dock. 16 GB internal memory Memory expansion via microSD card slot with support for optional cards up to 16 GB. YouTube app for streaming video over 3G and Wi-Fi connections. Rich HTML e-mail application seamlessly syncs your e-mail, calendar and contacts from Gmail as well as most other POP3 or IMAP e-mail services. The Gmail application provides features such as conversation view, spam filtering, search, and labels that Gmail users enjoy on their computer while offering new features such as integration with the phone's contact list. And it multitasks, so you can read a Web page while also downloading your e-mail in the background. Full HTML Web browser enables you to view more pages and enjoy better Web content delivered efficiently to your phone. Instant messaging support for Google Talk, as well as AOL, Yahoo! Messenger and Windows Live Messenger. It also supports advanced text messaging features, enabling you to easily flag, delete or move groups of messages and keep track of group conversations through threaded text messaging. Text (SMS) and picture/video (MMS) messaging Google Calendar app syncs with the Web-based version, so any event that you add to your phone will show up on the Web-based Google Calendar (and vice versa). Free AT&T Address Book service allows you to sync your contacts to an online address book, enabling you to access and manage your mobile contacts from your handset--or your PC. From the online interface, you can import contacts from other Web-based address books, such as personal e-mail accounts, as well as send text messages to your contacts' mobile numbers.
Vital Statistics
The Samsung Captivate weighs 4.5 ounces and measures 4.18 x 2.5 x 0.39 inches. Its 1500 mAh lithium-ion battery is rated at up to 5 hours, 50 minutes of talk time, and up to 340 hours (14+ days) of standby time. It runs on the 850/900/1800/1900 MHz GSM/GPRS/EDGE frequencies as well as AT&T's dual-band 3G network (850/1900 MHz; HSDPA/UMTS).
What's in the Box
Samsung Captivate handset, rechargeable battery, charger, wired stereo headset, USB cable, quick start guide
| | High-speed data connectivity via AT&T's 3G mobile broadband data network: The dual-band 850/1900 MHz 3G network provides up to 3.6/7.2 Mbps of download speed, making it possible to enjoy a variety of feature-rich wireless multimedia services, and it gives you the advantage of offering simultaneous voice and data services. In areas where the 3G network is not available, you'll continue to receive service on the AT&T EDGE network, which offers availability in more than 13,000 US cities and along some 40,000 miles of major highways. Providing average data speeds between 75-135Kbps, it's fast enough to support a wide range of advanced data services, including full picture and video messaging, high-speed color Internet access, and email on the go. |
Learn More
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An alternative to the Android virtual keyboard, the Swype virtual keyboard allows you to input text by swiping the finger with one continuous finger or stylus motion across the screen keyboard. Based on testing, speed and accuracy are equal to or better than the traditional keyboard-tapping method. You can activate the Swype keyboard by pressing and holding in a text field, wait for popup to appear, click Input Method, and then select Swype.
In the image to the left, the word "quick" was generated from tracing the path shown above in a fraction of a second, by roughly aiming to pass through the letters of the word. A key advantage to Swype is that there is no need to be very accurate, enabling very rapid text entry.
(28 votes)
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~ September 4, 2010 ~ J. Ambriz from ALPHARETTA GA United States said:Sent it back The Same Day
I really wanted to like it but a very sensitive screen like this will drive you crazy,, read the other one star review and learn from it... i decided to send it back the same day when i realized i was dialing 911 because of the damn sensitive screen.
I did order iphone 4 today instead
~ August 30, 2010 ~ nqgrl09 said:LOOOOOOOOVEEE IT!!!!!!!!!!!
I just purchased a new Blackberry Torch 9800 an I must say for my first blackberry it is an awesome phone! It hasonly froze up one time since I've had it,the app world is great! The keyboard is perfect for texting amd the internet speed is fantastic!
~ August 30, 2010 ~ Lucky Lenny 1970 from New Jersey said:Perfect combo of security and functionality
My Info Security folks laughed at me for asking about an iphone or android product. Apparently, RIMM has a stranglehold on the business user. The new BB Torch is a pretty good combo of security and functionality. Compared to Apple & Android, BB easily wins out on security & physical keyboard; looks about tied in browsing experience; and really delivers on data compression. Besides the security advantages, I almost never have a dropped call on a BB.
~ August 29, 2010 ~ C. Carter said:Best Blackberry Ever
I am a long time Blackberry user. When I lost my BB a while back I switched to the iPhone. I used the iphone for about a year then came back to BB when the Torch came out. I can't say enough good things about this phone. I can type literally type 10 times faster using the trusty bb keyboard. The BB implementation of the touch screen takes a few days to get used to but the combination of touch screen with a good keyboard makes for a very productive combination. I have good call quality and it seems to be able to hold a connection where my old BB and the iPhone would always lose their connections. The browser actually works and works as well as the iPhone. The old BB browser was terrible. The text messaging is much better as it groups and organizes text messages with the same metaphor as BB IM. If you are a teenager the iPhone may still be for you. If you are a grown up and need to use your phone for email, messaging, and calls first, then as a secondary goal to manage media then the BB is the only serious phone to use. The droids and the iPhone have been hacked and the number of viruses for these phones is growing. The BB has not been hacked and there are no viruses. Overall the phone is fast, well built, has great tools, good media management and is secure.
~ August 28, 2010 ~ Salty Dog from Fredericksburg, VA USA said:Disappointed
Totally disappointed. Phone constantly locked up after each use. I was looking forward to the new touchscreen, but replaced the unit with a Bold 9700 instead. I'm totally satisfied with the 9700.
The first BlackBerry smartphone to feature the highly anticipated BlackBerry 6 OS, the BlackBerry Torch offers a unique design that features a hi-resolution touchscreen display, slide-down full QWERTY keyboard, and optical trackpad. Packed with business tools as well as socially connected apps, the Torch also provides a desktop-like browsing experience via its 3.2-inch touchscreen, which enables you to navigate quickly through full-page views, multitask with tabbed browsing, and see the details with Pinch to Zoom.
![]() See a larger schematic image of all controls and ports. |
The intuitive new BlackBerry 6 OS includes a rich graphical interface and new touch menus for quick access to your next action or needed application (learn more below). It includes a set of pre-loaded apps to get you started, including Bloomberg, ESPN, The Weather Channel, and Slacker Radio content in addition to Facebook, MySpace, Twitter, and more. It also includes Universal Search, group messaging for collaboration, and AT&T's Web Video Search--a unique new app that searches video content from over 70 major Internet video Web sites.
Enabled for use on AT&T's lightning quick HSPDA 3G network, you'll be able to easily access the Internet as well as quickly download video, music, and more. Additionally, with AT&T's 3G network, you can make a call while simultaneously receiving picture/text messages and email, or viewing Web pages. This GPS-enabled phone can access the AT&T Navigator service for turn-by-turn directions. See more details on optional AT&T services below.
And with its built-in Wireless-N Wi-Fi networking (802.11 b/g/n), you'll be able to access home and business networks, as well as enjoy seamless connectivity at over 20,000 AT&T Wi-Fi hotspots, for no additional cost (with qualifying AT&T smartphone plan).
In addition to its advanced messaging capabilities and access to business and productivity applications, the BlackBerry Torch also includes a 5-megapixel camera/camcorder with continuous auto focus and image stabilization. It comes with 4 GB of internal storage plus an included 4 GB microSD memory card for 8 GB of storage right out of the box. Other features include Bluetooth for hands-free devices and stereo music streaming, media sync capabilities with iTunes and Windows Media Player desktop software, and up to 5.8 hours of talk time.
![]() The BlackBerry Torch features the new BlackBerry 6 OS, large touchscreen, slide-down QWERTY keyboard, next-generation messaging, and much more. |
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Vital Statistics
The BlackBerry Torch weighs 5.68 ounces and measures 4.37 x 2.44 x 0.57 inches when closed (5.8 x 2.44 x 0.57 inches when open). Its 1300 mAh lithium-ion battery is rated at up to 5.8 hours of talk time, and up to 432 hours (18 days) of standby time. It runs on the 850/900/1800/1900 MHz GSM/GPRS/EDGE frequencies as well as AT&T's dual-band 3G network (850/1900 MHz; HSDPA/UMTS) plus 2100 MHz overseas 3G networks.
What's in the Box
BlackBerry Torch handset, rechargeable battery, charger, 4 GB microSD memory card, wired stereo hands-free headset, USB cable, polishing cloth, quick start guide, BlackBerry User Tools CD-ROM
![]() Experience rich media like never before with the improved Multimedia Player and 8 GB of total included memory. |
The BlackBerry 6 OS features a redesigned interface that seamlessly works with both touchscreen and trackpad, includes expanded messaging capabilities with intuitive features to simplify the management of social networking and RSS feeds (Social Feeds), and provides integrated access to the BlackBerry Messenger (BBM), Facebook, Twitter, MySpace, and a variety of instant messaging applications. And its enhanced multimedia experience includes a dedicated YouTube app and Podcasts app.
Advanced MessagingMessaging has always been a core element of the BlackBerry smartphone experience. With BlackBerry's push email technology, your email will find you without having to initiate a connection. And with the new Text Messages application on the BlackBerry Torch, with support for AT&T's next-generation messaging experience, you'll enjoy group messaging with "reply all" functionality for up to 10 contacts and AT&T's Locations feature.
Locations lets you easily search for points of interest, businesses, and even the your own location, and insert this information directly into a message--all without leaving the messaging application. Using group messaging and locations together, you can arrange to meet a group of friends easily by sending one message to all of them, discussing together where to meet and then sending a map in one threaded conversation.
![]() Pages load fast and there's tabbed browsing so you can have multiple web pages open at once. |
Enjoy a full-fidelity, desktop-like browsing experience with the revamped BlackBerry Web browser, which includes intuitive motions like pinching and zooming, and tabs that let you swap between multiple Web pages.
Universal SearchLooking for something? The new universal search feature scans your folders, apps, Internet, email, music, videos, and more all in one search and doesn't stop until it finds what you're looking for.
Multitasking Made EasyMultitasking is just another one of those things BlackBerry has been doing right from the beginning. Now Research In Motion (RIM) has gone a step above with multi-connectivity, meaning your apps stay connected whether you're using them or not. Regardless of what you're doing, emails, messages, updates, and notifications keep coming through.
All Media, All The TimeWith BlackBerry 6, the multimedia experience has been completely overhauled, enabling you to carry, watch and share your videos, pictures, files, and more. With Remote Media Sync you can now access your home music library right from your BlackBerry smartphone. Scrolling through your music is as easy as swiping through album art, and you can watch and subscribe to podcasts that are pushed to you as soon as they become available.
Corporate ConnectionsFor corporate users, this BlackBerry device delivers all the enterprise email and messaging capabilities you've come to expect. It's supported on the BlackBerry Internet Service, giving you access to up to 10 work or personal email accounts (including most popular ISP email accounts), as well as BlackBerry Enterprise Server, enabling advanced security and IT administration within IBM Lotus Domino, Microsoft Exchange, and Novell GroupWise environments.
AT&T Services| High-speed data connectivity via AT&T's 3G mobile broadband data network: The dual-band 850/1900 MHz 3G network provides up to 3.6/7.2 Mbps of download speed, making it possible to enjoy a variety of feature-rich wireless multimedia services, and it gives you the advantage of offering simultaneous voice and data services. Additionally, this phone is compatible with 2100 MHz 3G networks found in international territories. (For use outside the United States, an AT&T international data plan is recommended.) When traveling outside the U.S., you can enjoy wireless voice coverage in more than 215 countries, and wireless data coverage in more than 185 countries, as well as access ultra-fast 3G mobile broadband services in more than 100 countries. In areas where the 3G network is not available, you'll continue to receive service on the AT&T EDGE network, which offers availability in more than 13,000 US cities and along some 40,000 miles of major highways. Providing average data speeds between 75-135Kbps, it's fast enough to support a wide range of advanced data services, including full picture and video messaging, high-speed color Internet access, and email on the go. |
| The full-featured, premium AT&T Navigator GPS navigation application includes audible turn-by-turn directions, real-time traffic updates and re-routing options, and 3D moving maps (additional charges applicable). AT&T Navigator offers several other features to make your commute more enjoyable and reliable, including mobile access to Yellowpages.com. Additionally, AT&T Navigator is the only mobile phone-based GPS service that provides integrated speech recognition for address entry and points of interest search. |
| AT&T Mobile Music enables you to buy tracks while on the go, access the Napster and eMusic subscription music services, stream music video, discover what's playing with Music ID song-recognition software, and find out what's hot with The Buzz music news portal. |
| AT&T's Video Share service enables you to send a live, one-way video stream to another compatible phone during a standard voice call. The service also allows you to switch the direction of the video stream during the same phone call. (Customers must be in an area served by the company's 3G network and have a Video Share-enabled phone.) While using Video Share with family and friends is a fun way to communicate, it's also very useful for business. For example, a majority of users in the architecture, engineering, and construction industries rated the ability to share live video through Video Share highly, according to research commissioned by AT&T. Video Share lets you see progress on a job site or review the day's work without having to drive from an office or other site to do so. |
(27 votes)
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~ September 4, 2010 ~ P. Mueller from Tampa, FL said:Bargain phone!
This is far superior to most prepaid phones. Easy to use, many features, especially for the price. I recommend it.
~ August 26, 2010 ~ L said:phone
i love this phone my mom got me the phone today i love it and you get 150 free ?
~ August 25, 2010 ~ C. Lee said:Cheap price phone you can get to replace your old phone
I've never written any review before, but here is my advice.
This is a good LG touch phone at a good price specially $20 cheaper at Amazon.com. I am a regular monthly subscriber . My old sony phone was broken , so I was looking to buy a new phone, but Gophone is a great replacement phone. You can just take out the sim card from the old phone and insert into the new one and you will be able to talk instantly. However, when I called AT&T , they told me to call them back when I replace the sim card. But I didn't.
In general, I like the phone. But don't expect too much. The phone is not like a high quality smart phone. Also I experienced dropped call 3 or 4 times, since I have used it (about 2 months now). Another problem is that I was unable to read any text , pdf, word files. It seems that the function was disabled intentionally. LG Cookie (Previous model) was able to do this.
~ August 23, 2010 ~ Becky said:LG Prime GoPhone
I received this product about a week ago. Keep in mind that I am a technological idiot, but this phone was so easy to set up and use. I absolutely love it and would recommend it to anyone.
~ August 23, 2010 ~ williammc said:Worst Cellphone product I have ever purchased and horrible customer service
I bought the LG Prime phone recently from Amazon.com. This is the worst cellphone product I have EVER purchased and the customer service offered by both LG and ATT is unacceptable.
The phone is cheaply assembled and does not work properly. The browser function is horrible and when I called ATT to report my problems I was told to call LG or return the phone. I called LG and was told they would research the issue and get back with me. That was 5 weeks ago and they never got back with me.
DO NOT buy this phone. It is JUNK and ATT support is horrible.
Sleek and solid, fun and functional, the LG Prime helps you stay connected whenever and wherever you roam thanks to the included AT&T Social Net application, which allows you to view and manage all your social networking connections and updates from Facebook, MySpace, and Twitter. It also features a bright touchscreen display, and 2-megapixel camera/camcorder for snapping pics and recording video on the go.
![]() The LG Prime features a 3-inch touchscreen display and 2-megapixel camera/camcorder. |
With AT&T's GoPhone pay-as-you-go service, you pay for just the minutes you use without having to sign up for an annual contract--this phone even comes with $50 of airtime included (see more details below). You can easily refill your minutes via prepaid cards or the Internet, or choose to prepay each month and roll over unused minutes. This GPS-enabled phone can access the AT&T Navigator service for turn-by-turn directions, and the AT&T Mobile Music service with MusicID functionality to identify the songs you're listening to.
Other features include a multi-format digital audio player, an integrated FM radio, Bluetooth for hands-free devices and stereo music streaming, microSD memory expansion (to 16 GB), access to mobile email and instant messaging services, and a rating of up to four hours of talk time.
Key Features EDGE data connectivity with average data speeds between 75-135Kbps--fast enough to support a range of data services including full picture messaging, Internet access, and email on the go. GPS navigation capabilities via AT&T Navigator service includes audible turn-by-turn directions, real-time traffic updates, and re-routing options. This phone also includes a digital compass. 3-inch touchscreen display 2-megapixel camera/camcorder with up to 2x digital zoom Multi-format digital audio player compatible with MP3, WMA, and AAC/AAC+ formats Integrated FM radio Bluetooth connectivity (version 2.1) includes profiles for communication headset, hands-free car kits, and the A2DP Bluetooth profile--enabling you to wirelessly stream your music to a pair of compatible Bluetooth stereo headphones or speaker dock. Memory expansion via microSD card slot with support for optional cards up to 16 GB. Full messaging capabilities including SMS text, MMS picture and instant messaging (IM)--via popular services including AOL, Yahoo!, and Windows Live. Access to personal email (AOL, Gmail, Yahoo!, and Windows Live) AT&T Social Net provides easy access to all your social networking sites including Facebook, Twitter, and MySpace in one easy-to-use interface. Web browser Voice dialing and voice command capabilities Organizer tools including calendar, alarm clock, tasks, world clock, and calculator. Airplane mode allows you to listen to music while the cellular connectivity is turned off. USB connectivity (cable not included) TTY/TTD compatible Hearing Aid (HAC) rating: M3/T3Vital Statistics
The LG Prime weighs 3.14 ounces and measures 4.25 x 2.08 x 0.5 inches. Its 900 mAh lithium-ion battery is rated at up to four hours of talk time, and up to 384 hours (16 days) of standby time. It runs on the 850/900/1800/1900 MHz GSM/GPRS/EDGE frequencies.
What's in the Box
LG Prime handset, rechargeable battery, charger, quick start guide, user manual
![]() Enjoy quick social networking access via AT&T Social Net. |
AT&T's pay-as-you-go GoPhone plans are wireless plans made easy, simply pay in advance for what you need. No long-term contracts, credit checks, or surprise bills--just all the benefits of wireless, with no complications. In addition, AT&T's Rollover Balance feature lets you carry over your unused account balance when you purchase refill minutes before your balance expires. Other great features include no long distance or roaming fees across AT&T's national service area, the ability to track usage via text messages with an updated balance after each call, and the ability to refill your minutes 24-hours a day, 7-days a week. You can also cancel any time without penalty.
With the Pay As You Go option, you'll choose the rate plan that fits your needs and then start dialing. Your balance is lowered each time you make or receive a call, or use services such as text messaging. You can then refill the minutes in your account via the Internet, using your phone (by calling 611 from your cell), or purchasing a pre-paid card in denominations up to $100.
With the Pick Your Plan option, you'll set up automatic monthly payments with your credit/debit card or checking account. If you need to make more calls, or you use up your balance during the month, just add minutes to your account at any time--you'll pay the same per-minute rate as your plan. You can buy more minutes in increments of $15 and $25 using your credit/debit card or checking account.
AT&T has also introduced a new $3 Unlimited calling plan, which charges you $3 per day for unlimited voice calls to anyone nationwide with no per-minute charges. The $3 per day fee is only charged on days when you make or receive a voice call, and the service does not require a deposit or long-term commitment.
$50 GoPhone Airtime CreditThe $50 airtime credit is available only to GoPhone Pay As You Go customers activating or upgrading the device contained with the airtime credit package. GoPhone Pick Your Plan is not eligible for any credits. Postpaid customers using this device as an upgrade may be eligible for a credit of 150 minutes. Airtime or minutes credits are provided only in connection with this new device purchase, and will not be applied to an account using any other device. Airtime will be credited automatically after activation of the included device. Airtime credit will expire 90 days from the date it is applied to the account.
For new GoPhone customers, once the device and SIM are activated SIM cannot be used with any other device for a set period of time. Existing customers replacing their handsets must have been active customers for at least 4 months on the date of upgrade to receive the airtime or minutes credits, and are only qualified to receive one credit every six months. Existing postpaid customers must also be on a Rollover plan. Existing customers must use their existing SIM with the new phone not the new SIM. For GoPhone service details and rate plan terms and conditions, see applicable brochure and User Guide or go to terms and conditions.
AT&T Optional Services| The full-featured, premium AT&T Navigator GPS application includes audible turn-by-turn directions, real-time traffic updates and re-routing options, and 3D moving maps (additional charges applicable). AT&T Navigator offers several other features to make your commute more enjoyable and reliable, including mobile access to Yellowpages.com. Additionally, AT&T Navigator is the only mobile phone-based GPS service that provides integrated speech recognition for address entry and points of interest search. |
(49 votes)
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~ September 4, 2010 ~ Michael Drips from California USA said:Dreadful reception
Worst reception I have ever encountered in a cell phone. This Vibrant replaced my original G1 Android phone which died during a business trip.
For playing with Android apps, watching Avatar, checking the time, taking 5 megapixel pictures the phone is great.
For making and recieving phone calls it sucks. I travel all over the country and this phone just doesn't pick up signals very well.
It's as though the ability to make phone calls was an afterthought in the phone's design. I rarely have bars for reception strength, and people complain that their calls keep getting rolled over to voicemail or they simple go unanswered even by voicemail.
I would seriously avoid this phone and although I got mine from T-Mobile, I may be returning it.
~ September 4, 2010 ~ Mo Cheng from new york, usa said:Just purchased Vibrant....graduating from querty keyboard...Very Excited!!
I just purchased the Vibrant and I have to say that I absolutely LOVE this phone. I was so used to using the Samsung Messenger, that using a touch screen, just didnt want too. Because I am moving out of state, I had to switch carriers...getting the Vibrant.
I have had it for a few days now and I noticed after I changed to default security code to my personal that I noticed when I turned the phone on to enter the security code, the screen would go black but the top tool bar was only showing. I would have to hit the house button for the screen to appear then enter the code. It was not doing that before. Has any one had this issue? i posted on [...] as well.
~ September 3, 2010 ~ pzhu said:Good hardware wasted by poor android software
Great Hardware. No questions about it. Beautiful screen, really slim body and sexy looks. It has a nice powerful processor that makes it speedy but alas the software is no match for the hardware. I bought this phone after reading good things about Android and hoping that Google will do justice to the hardware but was totally disappointed.
The phone comes with android 2.1 which is a fairly recent version but it still feels pretty old and boring. The phone is capable of displaying beatiful visuals but all that I end up using is the boring default UI and confusing visuals that Samsung decided to put on it. Theere are many annoying things to it. The phone locks up every so often, the programs are organized in a confusing manner. The Phone is littered with a number of crapware that I cannot get rid of etc...
Battery life is another thing that I did not like on this. Now I am not sure if it's Samsung who decided to put this anemic battery in there or its the Android that is eating it up but the phone barely makes it through a day. HTC Touch Pro 2 which was my last phone easily lasted for a couple of days.
Overall this phone gets 2 stars due to its good looking hardware. But nothing for the poor software.
~ September 3, 2010 ~ Clever Girl from Dallas, TX said:What's the big deal?
I recently switched from a Blackberry Curve to this device and I am not impressed.
I have had this phone for ten days. I cannot get through an entire day without the battery dying. It's been a week of limited calling ability. I do not use the internet and very little messaging but by my third call each day, I receive a message telling me that I have a low battery and CANNOT MAKE A CALL. Are you serious?
The camera is a JOKE. The only way to take a picture is with the touch screen so if you try to take a picture of yourself or you and a friend, good luck.
There is no way to tell that you have a missed call or message without turning on the phone. No indicator whatsoever. This might be a missed setting on my part but every time I go to use the phone, I have to TURN IT ON, THEN UNLOCK IT. Why doesnt it stay on?
I charget his thing every night and changed the screen settings to save battery life but to no avail. The two stars are because I feel like being nice and I like two of the apps that don't come standard.
~ August 29, 2010 ~ signguy said:Don't Give up the Blackberry for Samsung Yet!
I had to finally take mine back after one exchange. if you get a large file(which I do on a regular basis) in your pop server, It will lock up.
1. Can not handle large emails from your pop server. it simply will lock up. all other emails after the large file will not show up on your handset until you resolve the large file issue. (delete the file from your server)
yeah, Like I want to do this every other email.
Blackberry will give you the email with "file too large" message. then you can get it from your laptop.
2. Battery life sucks. Blackberry 2-3 days. Samsung (if you actually use it 4-5 hours) try it. will not go beyond 5 hours.
3. It will reset the pop setting at will. Even the T-mobile guy was stunned.
4. if emails and phone calls are important to you, this is not the device. My seven year old loved it. he loves the games and Avatar. It is a great toy for him , but not a work device for me.
Awesome screen, setup, and looks. It is just like having a Rolls Royce that the engine starts but the transmission will not engage, the ac will not work and the brakes are out. Do you want that? I don't. I would rather have a Nissan that starts, runs and the ac works.
Ideal for those looking to combine mobile entertainment and communication in one device, the Android-powered Samsung Vibrant for T-Mobile is pre-loaded with a variety of games and video--including The Sims 3 Collector's Edition (a T-Mobile exclusive) and James Cameron's blockbuster, Avatar. It also comes with the pre-loaded Kindle for Android app--enabling you to search and browse more than 500,000 books--and offers access to MobiTV streaming video.
Enjoy on-the-go entertainment with pre-loaded games and video on the bright, vivid 4-inch Super AMOLED touchscreen display. |
![]() One of the slimmest smartphones on the market, the Vibrant measures just 0.39 inches thin and weighs 4.16 ounces. |
Enabled for T-Mobile's high-speed 3G network, the Vibrant offers fast data delivery and an enhanced Web-browsing experience that lets you connect quickly to social networking sites. And the 3G-enabled Vibrant will benefit from the enhanced speeds of T-Mobile's upgraded HSPA+ network, which is being rolled out nationwide to reach up to 185 million people by the end of the year and offers speeds close to 4G connectivity (read more about HSPA+ below).
With integrated Google technology, the Samsung Vibrant brings one-touch access to the popular Google mobile services millions use every day, including Google Search by voice, Google Maps with Street View, Gtalk, YouTube, Picasa, and contacts/calendar synchronization. The Samsung Vibrant also provides easy access to both personal and corporate e-mail, calendars, and contacts supported by Exchange Server and Gmail. And through Android Market, you'll get access to thousands of useful applications, widgets, and fun games to download and install on your phone, with many more apps being added every day.
Optimized for watching videos on the go as well as game play, the Vibrant offers a 1 GHz Samsung Hummingbird processor and 4-inch Super AMOLED touchscreen display for a bright, vivid viewing experience. It's equipped with a 5-megapixel camera with digital zoom and autofocus, and it also captures HD video. Other features include a 16 GB internal memory, microSD memory expansion (for up to 32 GB of additional storage from optional cards), Wireless-N Wi-Fi networking, Bluetooth 3.0 connectivity for hands-free devices and stereo music streaming, intuitive typing via integrated Swype keyboard, and up to 4 hours of talk time.
Entertainment On The GoThe Samsung Vibrant for T-Mobile includes the following pre-installed applications and content:
Exclusive The Sims 3 Collector's Edition brings exciting new gameplay and endless possibilities all on your mobile phone. Enjoy unexpected moments of surprise and mischief, as you choose whether (or not) to fulfill your Sims' destinies and make their wishes come true. James Cameron's blockbuster Avatar comes pre-loaded on the internal 16 GB memory, and it's optimized for viewing on the Vibrant's high-resolution screen. Amazon's Kindle for Android app provides the best reading experience available on your Android phone. You'll be able to access your Kindle books even if you don't have your Kindle with you as well as automatically synchronizes your last page read and annotations between devices with Whispersync. (Learn more) MobiTV mobile offers access to live and on-demand TV on your phone, including favorite channels such as MTV, NBC, COMEDY CENTRAL, ESPN and more are available. Plus, when you subscribe to MobiTV, your first 30 days of service are free. Slacker Radio allows you to listen to free personalized radio and choose from millions of songs from thousands of artists. Listen for free to over 100 expert-programmed radio stations from every genre or create your own custom stations. Gogo Inflight Internet service offers an added bonus: up to six months of free in-flight Wi-Fi access on their device, with Internet access on 2,500 daily flights in the continental U.S. and growing. Key Features
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Vital Statistics
The Samsung Vibrant weighs 4.16 ounces and measures 4.82 x 2.54 x 0.39 inches. Its 1500 mAh lithium-ion battery is rated at up to 4 hours of talk time, and up to 96 hours (4 days) of standby time. It runs on the 850/900/1800/1900 MHz GSM/GPRS/EDGE frequencies, as well as T-Mobile's 3G network (1700/2100 MHz).
What's in the Box
Samsung Vibrant handset, rechargeable battery, charger, 2 GB microSD memory card, USB cable, wired stereo headset, quick start guide
Learn More Kindle for Android
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![]() Enjoy your favorite books on the go with Kindle for Android. |
Kindle for Android is a free application that lets readers around the world enjoy Kindle books on their Android phones. Like all Kindle apps, Kindle for Android will include Amazon's Whispersync technology, which saves and synchronizes a customer's bookmarks across their Kindle, Kindle DX, iPhone, iPod touch, iPad, PC, Mac, BlackBerry, and soon Android, so customers always have their reading material with them and never lose their place. The Kindle Store includes over 500,000 books and the largest selection of the most popular books that people want to read, including New York Times Bestsellers and New Releases from $9.99.
Search and browse more than 500,000 books, including 105 of 112 New York Times Bestsellers, directly from their Android device Access their library of previously purchased Kindle books stored on Amazon's servers for free Synchronize last page read between their Kindle, Kindle DX, iPhone, iPod touch, iPad, PC, Mac, BlackBerry, and soon Android Choose from five different font sizes and three color modes: read in White, Sepia, or Black color modes and adjust the brightness of the display from within the app Read books in full color, including children's books, cookbooks, travel books, textbooks and graphic novels Read in portrait or landscape mode, tap on either side of the screen or flick to turn pages
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An alternative to the Android virtual keyboard, the Swype virtual keyboard allows you to input text by swiping the finger with one continuous finger or stylus motion across the screen keyboard. Based on testing, speed and accuracy are equal to or better than the traditional keyboard-tapping method. You can activate the Swype keyboard by pressing and holding in a text field, wait for popup to appear, click Input Method, and then select Swype.
Simply Trace a PathIn the image to the left, the word "quick" was generated from tracing the path shown above in a fraction of a second, by roughly aiming to pass through the letters of the word. A key advantage to Swype is that there is no need to be very accurate, enabling very rapid text entry.
T-Mobile Services T-Mobile's New, Expanding Super-Fast HSPA+ NetworkAs of June, 2010, T-Mobile has upgraded its traditional 3G network to HSPA+ in 25 major metropolitan areas across the U.S., and it plans to continue rolling out this network upgrade to over 100 metropolitan cities and up to 185 million people by the end of 2010. HSPA+ provides our fastest data speeds, up to 3 times faster than AT&T and Verizon's standard 3G networks, while allowing simultaneous voice and data capabilities for the ultimate wireless voice and data experience.
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You'll enjoy 4G-like speeds with HSPA+ enabled areas, with a theoretical capability of up to 21 Mbps peak download speeds (and typical download speeds averaging between 5 and 8 Mbps).
While T-Mobile doesn't currently offer mobile phones with HSPA+ compatibility, many 3G devices can benefit from enhanced speeds when they're on the HSPA+ network today--including the Samsung Vibrant.
High-Speed Data Connectivity via T-Mobile's 3G NetworkIn addition to its quad-band GSM connectivity, this phone is also compatible with T-Mobile's UMTS/HSDPA 3G network, which operates on the 1700/2100 MHz AWS spectrum. This phone is designed to automatically connect to the best available network (3G or GSM/GPRS/EDGE) to provide faster data speeds when accessing the Web.
In areas where the 3G network is not available, you'll continue to receive service on the via T-Mobile's EDGE network (which stands for "Enhanced Data Rates for Global Evolution"). This high-speed, mobile data and Internet access technology is fast enough to support a wide range of advanced data services (with average data speeds between 75-135Kbps), including full picture and video messaging, high-speed color Internet access, and e-mail on the go.
While this phone is optimized for use with T-Mobile's high-speed 3G network, many of its functions will also work well on the moderate-speed EDGE network. If you plan to access the Internet extensively on your phone, 3G network coverage may serve you best.
Activities that work well on EDGE or 3G networks:
E-mail, instant messaging, and texting Downloading ringtones, CallerTunes, wallpaper, light data files Sending photographs via e-mail or picture messagingActivities that work best on a 3G network:
Viewing content-heavy websites (lots of images or videos playing) Viewing YouTube and other video files (they will play on EDGE, but require loading time) Uploading large files (photos, videos, presentations) to sharing websites Downloading large files from an e-mail or a websiteT-Mobile's 3G network is currently available in more than 220 cities nationwide and covers more than 160 million people.
(15 votes)
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~ September 5, 2010 ~ M. Hayat from NY said:Best Android device out there
I recently upgraded to the Epic after a long debate of picking either this or the EVO. So far, I'm extremely satisfied. I wont go into the long list of features and benefits talked about to death by other re-viewers.
From my personal usage of the device there are a few things I can note that maybe others have not touched on.
First off, the battery DOES seem to go down rather quickly. But once you take into account the amount of things you are actually doing on the phone simultaneously, its actually not that bad. I also found that if you download the APP KILLER app (its free on the Android marketplace), and shut down unneeded programs runningin the background, you actuallly boost the battery life quite a bit.
Secondly, one of the key points that made me pick this phone over the EVO is the slide out keyboard. Its one of the most comfortable and efficient ones i've ever used. What impressed me the most is that even with the option of having the slide out keyboard, the touchscreen phone has a vibrant and easy to use virtual keyboard. I'm using the actual slideout keyboad much less frequently as I'm able to easily use the onscreen board, as well as the awesome swype feature.
It is my first Android device, so it took me a few minutes to update and sync my contacts and calender. Once i got the hang of it, it was smooth sailing. Some of the other reviewers complain that the screen seems dimmer or "grayish" when placed next to the iphone or other android phone. Thats because there is an auto brightness adjustment feature which automatically dims the screen when you are indoors to conserve battery. You can easily change the screen settings if its not to your liking.
Graphics are awesome and screen is crystal clear. I put it side by side to my wifes iphone, and there was not much of a noticeable difference.
The only reason I'm giving it 4 stars instead of 5, is because for over $200, it would be nice if it came with some more accessories than just a charger and headphone. (maybe a case or screen protector / extra battery ?)
~ September 5, 2010 ~ Rhines44 from Spfld, IL said:Great Phone but no Evo
I had been holding out getting an Evo because I knew this phone was coming soon and it was hyped pretty intensely. I'm not going to go over the tecs and specs, but mostly just bring up a few issues that made me return this phone after 2 days and purchase an HTC Evo instead...which I am extremely glad I did.
The first thing I noticed when I received the Epic was its Incredible screen! Beautiful, bright and vibrant colors. The super AMOLED screen certainly was not one of the letdowns on this device. Immediately after I started using this phone and carrying it around it started to remind me of my Palm Pre. It felt a bit cheap and "plasticky" in the hand, and the sliding screen would have the same oreo cookie effect as the Palm Pre did (the top part of the slider phone could slightly twist back and forth). I could also feel that the top part of the phone had some give and would push down against the kekyboard as I would type or scroll on the device screen. The power button being on the side would cause the phone to slide open a bit every time I would turn it on with one hand. Although the charging port has a great cover that conveniently slid open and closed, the port was located on the TOP of the device. When using these phones that require a ton of battery, you will be using it while charging at some point. When doing so, the cord would come out from the top of the phone and rest against my head, or fall back awkwardly behind the phone.
Although the screen was bright and vibrant, it was easy to notice the pixels on the screen and once I saw them, it was hard to ignore. Even though the HTC Evo has less colors and not as saturated, the images are much smoother and almost as brilliant as the Epic. This made the screens basically a tie as to which one was the nicest.
I also was not overly impressed with the "iphone" style app layout and the inability to change out the 4 apps at the bottom of the screen. Maybe the 2.2 update to Froyo will change this.
Overall I really found myself using swype on the Epic and never opened up the slide out keypad. Once I found out I could get Swype on the HTC Evo, I was convinced that without a need for a physical keyboard and not overly impressed with the (Epic) screens pixelation, the Evo was the better choice for me.
I would say that if you absolutely must have a physical keyboard (even after using Swype) than the Epic will be a great phone for you. Aside from the keyboard, the Evo (in my opinion) beats it in every way.
~ September 4, 2010 ~ nerdglitz said:Almost great, but...
I bought one from Sprint because I couldn't wait the extra several weeks to save $50 on Amazon. I've been waiting for this phone for a loong time.
+ Numeric row on physical keyboard makes real note and contact entry much faster. I've used Palm Treo's for years for this reason. Little shifting.
- Buttons are not raised enough to prevent bumping the wrong keys. Hard little bumps like the Treo or blackberry keyboards are as easy to type on as this monster, so the size was wasted due to bad choice of keys. I'm thinking of putting glue bumps on there already.
+ Great display
- Battery only lasts if you are very careful with what you use and enable, and charge often. Phone gets hot when recharging, and once even overheated and shut down due to the back side being on a foam couch (and in a skin) while recharging. For something that needs to be plugged in constantly, the charge connector is finiky and in the wrong place (top). Expect to buy a couple of extra chargers, one for every place you want to park it.
+ Android apps! Yay! Free coolness! Some seriously great stuff.
- Sprint wants $30/Mo to enable the wifi hotspot feature, which only works as well as the local signal strength. For example, don't pick the phone up and use it while streaming music over the hot spot, it will drop out.
-+ Will improve somewhat once they get 2.2 on it.
~ September 3, 2010 ~ Cesar Vargas from Los Angeles, CA United States said:Finally another android phone with 5-row keyboard.
Well what else can be said that hasn't been already....
- The Super Amoled screen is just amazing, although now on day 3 with my phone I already have a dead pixel(I wonder if that would merit a hardware replacement any thoughts?) It's tiny i know but still bugs me especially since I've only had it for a few days.
- The keyboard is very roomy, though(like any phone) it takes getting used to. Coming from a T-mobile G1 I could text pretty quickly without ever having to look down at the keyboard. I hope I can get to the same level with this phone.
Some major(for me) gripes that I've had with the phone so far:
- When using the supplied cable to charge from a usb port(except for the supplied wall-usb charger) the phone automatically unmounts the SD card. So for example while playing music from the phone in my car through the AUX jack... I plug it into my USB car charger using the supplied cable and the music stops. I have to unlock the phone, turn off the usb mass storage and resume the music playing. Hopefully this can be fixed with a software update.
- The 16GB micro SD card is generous in size but really slow being only a class 2. Large transfers to and from PC through USB can take a while. I haven't had any issues with the camera and taking pictures though i haven't yet tried video but I'm sure it'll be fine. And yes I know this is a VERY easily remedied issue. But i thought I should let would-be buyers know.
- Battery(like others have mentioned) isn't the greatest. But keeping the 4G off(especially if your not in a 4G area) and occasionally using the task manager to end apps that you are not and will not be needing for a while, will greatly extend battery life. Also the live wallpapers look AMAZING on the screen but also rapidly drain the battery.
- Battery related... If your running low on battery the phone will not allow you to use the camera. This might be a case where a spare would be useful while on vacation, etc...
- Lock Pattern: I was basically forced to use one with this phone since while in my pocket i felt it get really hot and when i took it out i noticed that it was unlocked and doing all sorts of weird stuff like launching apps and bringing up the long-press menu randomly. Having a lock pattern is good to have anyways but I was kind of hoping that I wouldn't need one. I have fairly large hands but even still, now with the 4" screen writing the unlock pattern is a slower process than it was on my G1. If you have smaller hands I would recommend physically holding the device before purchasing online.
Don't get me wrong I've been waiting for a 5 row keyboard for a while now and I don't regret my purchase at all, i absolutely love this phone.
On a side note I haven't had any issues with Sprint so far, coming from an almost decade long T-mobile customer it was a tough decision switching carriers but their plans and plan features are great so far. Also I haven't had any issues with coverage in the Los Angeles area, I usually keep 4G off though to save battery.
Cheers!
~ September 3, 2010 ~ Dick Cheney from LAKE OSWEGO, OR United States said:Battery is pathetic
The battery is absolutely pathetic.
I had the phone 100% charged as of 2pm yesterday. Drove home, played with the GPS features, made on short call and that was it. This AM at 6:30 a.m. is 100% dead. You are kidding me, right? This is absolutely ridiculous to be honest. I didn't really use the darn thing, and by the way shut down many of the features to try to prevent this.
The phone itself has a ton of features, but what good is a wireless device IF I have to more or less keep it plugged in? Ridiculous.
The perfect all-in-one device for staying connected, getting work done, and enjoying the latest in entertainment while on-the-go, the Samsung Epic 4G runs on Sprint's new and expanding 4G network, offering simultaneous voice and data connectivity and download speeds up to 10 times faster than 3G. Additionally, the phone can still connect to 3G data services in areas not currently served by Sprint's 4G network (learn more about Sprint's 4G network below).
![]() The 4G-enabled Samsung Epic helps you stay connected to work and friends as well as enjoy HD videos, gaming, and more. |
The Epic 4G has a large 4-inch Super AMOLED touchscreen display that provides brighter, thinner, and higher-resolution than traditional screens. Samsung's innovative display technology makes watching movies, viewing videos and playing games come to life like never before, even in bright light and outdoor environments. And messaging is simple and easy with the Epic 4G's side-sliding full QWERTY keyboard as well as the included virtual QWERTY keyboard with Swype technology, which allows you to input text faster and in a more intuitive way with one continuous finger motion across the screen keyboard.
Running the Android 2.1 operating system, the Epic 4G brings one-touch access to the popular Google mobile services millions use every day, including Google Search by Voice, YouTube and Picasa. The Epic 4G also provides easy access to both personal and corporate email, calendars, and contacts supported by Exchange Server and Gmail. And through Android Market, you'll get access to thousands of useful applications, widgets and fun games to download and install on your phone, with many more apps being added every day.
The forward-facing VGA camera makes it easy to have video calls using the two-way voice and video service from Qik (upgraded account service required), while the 5-megapixel camera on the back also offers HD video recording (720p) for playback on your HDTV.
With built-in mobile hotspot functionality, the Epic 4G also allows up to five Wi-Fi-enabled devices--including laptop, camera, music player, video player and any other Wi-Fi-enabled device--to enjoy the benefits of 4G speeds on the go. Other features include music downloads from the Amazon MP3 Store, microSD memory expansion (16 GB card included; optional 32 GB cards supported), HDMI audio/video output, and up to 6 hours of battery life (learn more about power management on the Samsung Epic 4G).
![]() It features a 4-inch Super AMOLED touchscreen, slide-out QWERTY keyboard, and onscreen keyboard with Swype technology. |
Sprint 4G offers a faster wireless experience than any other U.S. national wireless carrier, and Sprint is the only national carrier offering wireless 4G service in 32 markets (with more coming online soon). Sprint 4G delivers download speeds up to 10 times faster than 3G, giving this mobile phone the fastest data speeds of any U.S. wireless device available today. Sprint 4G network coverage is expected to reach 120 million people by the end of 2010.
Sprint 4G services dramatically increase download speeds for photos, videos and large files. You can download a favorite song, picture, sitcom or large video in seconds, not minutes, or watch live streaming video- all while on the go, not just from the home or office. Additionally, businesses can benefit from the fast connectivity speeds of 4G. Some examples include:
Real estate agents can conduct virtual property tours. Construction teams using 4G in the field can save valuable time by sharing schematics with engineers online. Insurance companies can speed their claims management through real-time communication with on-site adjusters. Health care professionals can improve their ability to remotely monitor patients. Emergency first responders can rapidly assess and coordinate disaster action with real-time on-site video and audio. Photojournalists can instantly transfer high-resolution images to the newsroom.Learn more about shat to expect when switching between 3G and 4G coverage.
A Movie Theater in Your HandWhen Samsung Media Hub launches on the Samsung Epic 4G, it will be the first and only 4G handset to feature a video store with movies and TV shows available for purchase or rental and video content set up for an HD-like entertainment experience on a handset screen.
The Epic 4G will also share user-generated video content with other devices thanks to Samsung's exclusive AllShare service, which wirelessly shares stored music, pictures and HD video to other DLNA (Digital Living Network Alliance) certified home electronics--including HDTVs, monitors, digital cameras, printers and more. Through AllShare, you'll be able to capture moments with the phone's camera and camcorder and wirelessly show them to friends or family on a DLNA-certified HDTV or download music from a PC to the Epic 4G and take it on the road.
Ideal for GamingThe Epic 4G's brilliant Super AMOLED touchscreen display offers the best representation of color on a mobile phone that matches original content more than 100 times the contrast quality of other leading displays. It also features faster response time (which reduces "ghosting" images), wide viewing angles to prevent blurring or distortion, and a thinner design to offer more accurate and responsiveness to touch.
In addition to the dynamic screen, the Epic 4G's six-axis motion sensing uses an accelerometer and geo-magnetic sensor to fine-tune its ability to interpret simple movements and provide an optimal gaming experience. When the phone tilts up and down or left and right, the game can immediately respond in the same direction. To get you started, a demo of the popular Asphalt 5 racing game is preloaded.
![]() Mobile Hotspot capability shares the 3G or 4G experience with up to five Wi-Fi enabled devices (see larger image). |
Vital Statistics
The Samsung Epic 4G weighs 5.46 ounces and measures 4.9 x 2.54 x 0.56 inches. Its 1500 mAh lithium-ion battery provides long talk and standby times. It runs on Sprint's 4G network as well as the 800/1900 CDMA/EV-DO Rev. A frequencies.
What's in the Box
Samsung Epic 4G handset, rechargeable battery, charger, 16 GB microSD card, quick start guide
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An alternative to the Android virtual keyboard, the Swype virtual keyboard allows you to input text by swiping the finger with one continuous finger or stylus motion across the screen keyboard. Based on testing, speed and accuracy are equal to or better than the traditional keyboard-tapping method. You can activate the Swype keyboard by pressing and holding in a text field, wait for popup to appear, click Input Method, and then select Swype.
In the image to the left, the word "quick" was generated from tracing the path shown above in a fraction of a second, by roughly aiming to pass through the letters of the word. A key advantage to Swype is that there is no need to be very accurate, enabling very rapid text entry.
Switching between 3G and 4G coverageWhen switching between 3G and 4G coverage, the Samsung Epic 4G may experience a very brief interruption of data service as the device switches network connections. During this brief interruption, applications attempting to access data may be unable to do so and may display an error message. Below are some examples of how to proceed if an error message appears on the device. Other data-usage applications may experience a very brief interruption and will continue functioning once the network handoff is complete.
| Mail application: Simply tap the Cancel button and refresh your inbox after a few seconds by tapping Menu > Refresh. Browser application: Simply wait a few seconds and attempt loading the webpage again by tapping the refresh arrows or re-entering the address. YouTube: Simply tap the OK button and attempt loading the desired video again Sprint Mobile Hotspot: The Sprint Mobile Hotspot will remain on, but there will be no internet connectivity until the device reconnects to the data network. Pandora: Pandora may briefly pause until connectivity to the data network is restored |

(40 votes)
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~ August 26, 2010 ~ Nekey Davis said:I don't know what was worse the phone or the cell phone provider
My Droid X experience has been a nightmare. My phone worked fine for a week, and then it was all down hill from there. My phone constantly went in to airplane mode, and I couldn't turn off airplane mode because the phone said it wasn't in airplane mode. Then I couldn't call my contacts, the screen would go black and then go back to the home screen, I found out from messing with the phone that it had to do with contacts that were synced from Facebook, but when I contacted Verizon CS and Tech support they acted as if there was something wrong with me. Then the phone stopped charging...first from the outlet and then when connected to the computer with the USB. I took the phone to the store and they couldn't see anything wrong with the phone, they noted it wasn't dropped and didn't have water damage, but no explanation for what was wrong. The device was soft reset, and hard reset and the problems were not fixed. I returned the phone but have yet to receive my refund for the defective device. Although the phone was a lot bigger than I am used to, I got use to it and I loved the Swype feature. But everything else left a bad taste in my mouth and I will not do business with Verizon or buy a phone on launch day ever again.
~ August 25, 2010 ~ A. Cranshaw from seattle said:im a droider with an x
i just upgraded from the htc eris to the droid x and i love it here are a few of my pros and cons for you to ponder:
pros- the most obvious is the nice size screen. going from a 3 nothing inch screen to a 4.3 is a huge difference. i can easily read emails text as quick as a whip and watch tv shows while laying down.fyi keep the screen brightness down it drains the battery.
since i mentioned batteries this is an huge improvement over the htc eris i had to charge that phone at least twice a day with this one i only have to charge it at night. i do keep wifi bluetooth and gps off so that helps. i am a heavy phoner user so battery life is important.
the phone is light and nonbulky it fits easily in my hand and i do put it in my pocket it hasn't had an accident to date.
browsing on this phone is superfast. no longer do i have to twiddle my thumps waiting for the page to load.
it is dnla enabled which makes file sharing super easy.
the android market is pretty good not as good as iphone market but it will get there as the market gets more demand for apps. and i love the amazon ereader app the phone screen size is good for reading.
an hdmi port to connect to your tv. this is awesome you can view your phone videos crystal clear.
now the cons
i hate hate that blockbuster app is a permanet app. the iphone has the itunes store which you can purchase music movies and tv shows and verizons versions verizon comes with blockbuster. r they kidding me the movies are too expensive and has few selections. i almost want to root this phone to get this crap off.
i dont like this updated motoblur crap my eris was way smoother synced with my accounts how i wanted and didnt fill my contact book with everyone in my social account.
otherwise i love it its fast its sleek its a good contender against the iphone.
~ August 25, 2010 ~ Sterling Rome from Pennsylvania said:Goodbye Blackberry!
OK - please bare in mind that when I got my Blackberry a few years ago, I thought it was the greatest thing since sliced bread. I LIVED on it in my work and personal life, and recommended it highly. The problems started over a year ago when BB couldn't seem to create a BB updater for MAC (which I am on). I won't bother with this story here, suffice it to say, it left the door open for me to consider something else....Admittedly, I would have gone in for the IPhone, but I am on Verizon exclusively, so all I could do was sit around and wonder.
I was very intrigued by the first DROID, but wondered if alot of their claims were just hype as all new smart phones bill themselves as the next big thing (think Palm Pre - which now looks like the Edsel) so I waited. And read. And listened. And finally I fell in with all the suckers and decided to actually WAIT to own the Droid X.
Well, today it arrived....
And while discerning folks will note that I can't talk about bugs or fixes yet, what I can share after being on this phone all day today is this:
1. The camera is SPECTACULAR -- and, hello BB, it actually has a flash! Who knew?
2. The apps are incredible and literally make the BB offerings look embarassing
3. The screen (and visually in general) makes the BB look like it's alot older than it actually is
4. Call quality is superior
5. Touch screen (which I was hesitant about) is excellent, and in many ways superior to BB's keyboard
6. Simply put, the Android OS can do things that BB could only envy (voice-activated e-mail, texts, search)
7. Integration across platforms is nothing (i.e. if you use Google Chrome this device is unbelievably easy to sync -- and even if you don't, good luck syncing BB with a MAC....seriously)
8. This is really an addition to #7, but the truth is that BB never made ANY real attempts at integrating their device with the realities of the rest of what all of us rely on. In fact, I remember being excited when Google made an app
for BB...well, Google woke up and said f### BB, why don't we make our own phone?!? (or at least OS for many phones)
Of all of these, #8 is why you should buy one.
The End.
~ August 22, 2010 ~ W. Chan from Daly City, CA, USA said:Now with Android 2.2 it is even better
I was a little leery of getting a phone with no keyboard. Then I learned about Google Voice Actions (GVA). I wanted this phone because of GVA. My phone came with Android 2.1 and I was disappointed to learn that I could not use GVA unless I had 2.2. Since GVA was free, VLingo decided to give their app away for free and I installed it on my phone. I was surprised how accurate (99%) the speech recognition was. I can search, navigate, email, text--anything done with the virtual keyboard can be input with VLingo. Phone calls are clear and never dropped whereas I had daily problems with the purveyor of iPhones.
I found that using the virtual keyboard was not so bad. It has built-in suggested words that you can tap on, and any word you type can be added to the dictionary. I like the easy customization of wallpapers and sounds. It comes with a 16GB micro SD and you can install up to 32 GB cards if you like. I use linux at home, so it doesn't connect so well with my laptop for transferring files. I usually just use email or remove the SD card for huge files. I do tether it for laptop internet use on the go. You do not have to pay for "hotspot" service to do this.
I have now manually upgraded to Android 2.2 and things are even better. The screen is clearer and the sound volume is better. Processing and graphics are faster. I can tell by real observation and usage as well as by running benchmarking apps. Battery life has improved. I would have recommended this phone before the upgrade, but now I am even more satisfied.
I almost bought it here, but WF shipped it to me in two days, so I cancelled.
~ August 19, 2010 ~ AG in LA from Los Angeles, CA said:So much better than the Iphone
I had to choose between this and the Iphone. Here's why I chose this:
1. Larger screen. 4.3" vs. 3.5" is a huge difference. With a 4.3" screen I can surf the web without having to constantly squint and zoom. With the Iphone's 3.5" screen, the text (although in very high resolution) is so small that it really strains your eyes.
2. Verizon's unlimited internet. My Droid X is running nonstop, as I listen to internet radio, watch internet television and so on. ATT has a 2GB per month limit, even though they charge the same price.
3. Apps. Droid has a HUGE library of applications. Not as much as the Iphone, but as much as you could want. And the good news is lots of good Droid apps are free!
4. Flash. It is simply ridiculous of apple to try and boycott flash. With Droid 2.2 (which offers Flash 10.1) you can surf all the websites without having to miss out on the cool flash content.
I also had to choose between this and the Droid 2 (this is thinner and has a bigger screen, and I don't need a slide out keyboard), the Samsung AMOLED Droids (this has a slightly bigger screen and slightly higher resolution, although they have a much lower SAR rating, so this was a tougher call) and the HTC droids (this is equal or better in every category).
So bottom line is this: The only phone that you would get instead of this is one of the Samsung AMOLED Droid phones. Don't get the iphone for reasons above. Don't get the Droid 2 (if you want a keybaord get the Samsung Epic 4g). Don't get the HTC stuff. Possibly get one of the Samsungs due to their lower SAR.
A worthy successor to the original Droid, the Android-powered Droid X by Motorola for Verizon Wireless is a pocket-sized home theater with a massive 4.3-inch high-resolution display, HDMI high-definition output with optional cable, and 720p HD video recording capabilities. And the 1 GHz processor provides excellent response for game play, such as the preloaded EA Need for Speed Shift.
![]() Droid X by Motorola is a pocket-sized home theater with a high-resolution 4.3-inch touchscreen display. |
Additionally Droid X will feature Adobe Flash Player, enabling you to stream video from tens of millions of websites or game play with a full PC Web experience (Droid X users will receive Android 2.2 and Adobe Flash Player 10.1 via an over-the-air update in late summer 2010). You can also easily download BLOCKBUSTER On Demand presented by V CAST Video via a link icon on your home screen or use V CAST to watch your favorite shows.
With integrated Google technology, Droid X brings one-touch access to the popular Google mobile services millions use every day, including Google Search by voice, Google Maps with Street View, GTalk instant messaging (with presence capabilities), YouTube, and Picasa. The Droid X also provides easy access to both personal and corporate e-mail, calendars, and contacts supported by Exchange Server and Gmail. And through Android Market, you'll get access to thousands of useful applications, widgets and fun games to download and install on your phone, with many more apps being added every day.
In addition to high-speed connectivity on the fast and reliable Verizon Wireless 3G network, you can also share the built-in 3G Mobile Hotspot via Wi-Fi among five devices--laptop, another phone, MP3 player, and more (additional service charge). Droid X also utilizes high-performance diversity antennas along with innovative software to improve signal strength and reduce dropped calls.
The large touchscreen display offers pinch-to-zoom functionality and reveals a spacious virtual keyboard, where you can type and text with ease at more than 50 words per minute with Swype using one continuous finger motion across the screen keyboard.
![]() Capture crisp pictures and video with the 8-megapixel camera featuring 720p HD video. |
Preloaded social networking widgets allow you to sync and stream your feeds and updates from Facebook, Twitter, and MySpace all to one screen in real time. Other features include an 8-megapixel camera with dual LED flash, 8 GB of onboard memory and a pre-installed 16 GB memory card, ultra-fast Wireless-N Wi-Fi networking, Bluetooth for hands-free devices and stereo music streaming, GPS turn-by-turn directions via free Google Maps with Navigation (Beta), and up to 8 hours of talk time.
DROID is a trademark of Lucasfilm Ltd. and its related companies. Used under license.
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![]() Watch live sports, latest local and national news, and full length episodes of TV shows with Verizon Wireless V Cast Video on Demand. |
Vital Statistics
The Droid X by Motorola weighs 5.47 ounces and measures 5.02 x 2.57 x 0.39 inches. Its 1540 mAh lithium-ion battery is rated at up to 8 hours (480 minutes) of talk time, and up to 220 hours (9+ days) of standby time. It runs on the CDMA 800/1900 frequencies as well as EV-DO, Rev A 3G frequencies.
What's in the Box
Droid X by Motorola handset, rechargeable battery, wall/USB charger, 16 GB microSD memory card, quick start guide
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An alternative to the Android virtual keyboard, the Swype virtual keyboard allows you to input text by swiping the finger with one continuous finger or stylus motion across the screen keyboard. Based on testing, speed and accuracy are equal to or better than the traditional keyboard-tapping method. You can activate the Swype keyboard by pressing and holding in a text field, wait for popup to appear, click Input Method, and then select Swype.
In the image to the left, the word "quick" was generated from tracing the path shown above in a fraction of a second, by roughly aiming to pass through the letters of the word. A key advantage to Swype is that there is no need to be very accurate, enabling very rapid text entry.
(34 votes)
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~ August 27, 2010 ~ Jamie R. Nelson from Illinois said:Very Slow! Always Freezing!
I purchased the HTC Hero as my first android phone. I previously have owned both an iPhone and a Blackberry, so I am not new to smart phones.
Here are some things I liked about the Hero:
1. Track ball: I find the trackball makes surfing the internet and going through pictures easier.
2. The call quality: The people on the other end sounded good and they said they had no problems hearing me.
3. Camera: The camera is a 5mp camera and it takes great pictures. Camcorder function also works great.
4. Screen Lock: The screen is not unlocked my enter numbers like most phones, instead you create a pattern that you have to trace to unlock it, I feel it is hard to remember that then a number, making it more secure.
5. Quality of the phone: The phone seemed like a high quality phone, it was heavy but not to heavy.
Things I didn't like about the Hero:
1. Incredibly slow! To open the clock on the home screen it took 10 seconds and to open the weather it took 15 seconds (these are not apps, I'm talking about the default HTC Sense Clock) It doesn't happen all the time but enough to be incredibly annoying.
2. Always Freezing: My phone would always freeze when I tried to type messages, and I would have to enter the same number 5 times (I'm not exaggerating) when trying to place a call because would not register)
3. Android Market: I know it's not fair to compare it to Apple but the market is nothing close to what iPhone has to offer. From what I have found (this may not be true, but from some research on the internet I found it) Android apps can pretty much be made by anyone. So they are a lot of not so great apps on the market. The number of apps related to Marijuana is ridiculous. A lot of the apps that had to be purchased were in Euros, which I found to be strange as well.
4.Email: I have always used yahoo mail. I knew that when I got the phone I had to have a google account to activate it which was no big deal. The problem is that you can not use yahoo mail with the email program that android has, unlike most phones. The email either has to be a gmail account or a pop account. There are 2 ways to solve this: pay yahoo $20/yr to allow pop access to your email or you can download the yahoo mail app (which is free) and have your mail there. It's not a big hassle but still annoying.
Bottom line: To me a phone should be able to make calls and send text messages with out any problems. Since the Hero can not do that, I feel that what ever else it has to offer is worthless. I have found that you can root your phone to make it faster, but I don't like messing with the programming of my phone. I never had to jailbreak my iPhone to get it to cooperate, so I should not have to root the Hero to make it work. It is a fairly simple smart phone, but it's not right for me.
~ August 25, 2010 ~ Lou Z from New York said:Great phone at a great price!
I purchased my Hero when it first came out almost a year ago. At the time, I thought I wanted the newest Windows Mobile phone since that is what I was used to, or maybe the Palm Pre. When I saw the Hero at the Sprint store I knew this was the phone for me. I have been pleasantly surprised and very happy ever since. The phone is a nice compact size - a benefit in most cases as it slips easily into a pocket. The newer Evo has a much larger screen which makes things easier to see but with a drawback of bulk. I have owned many PDAs and smart phones in the past but this was the first one that I felt worked the way it should. If I had to choose again today I might pick the EVO 4G for the bigger screen, 4G and faster processor, but I don't feel compelled to upgrade right away as I am still happy with the Hero. These two phones seem to be fine choices and at the lower price of the Hero now it is a real bargain. Spint service has been great and just seems to get better. I don't have reception or service issues, the voice quality is excellent and Sprint customer service has been very good (not like the old days of waiting forever for an operator) - plus the price of my plan is so much cheaper than Verizon or ATT. My friends on ATT with their iphones get dropped calls all the time - knowing what they pay for servcie, I just chuckle. Just try making a call at the Javitz convention center with an iPhone - ha. I have not used any cases for my Hero and it has held up great.
~ August 15, 2010 ~ jade cole said:great phone, terrible lag.
i hate being the one to give negative reviews, but my experience with the hero has been a very, very laggy one. yes, being a geek, not only have i used all sorts of task managers and whatnot to keep the phone as clear as possible, i have even flashed some custom ROMS on it. the 528 mhz processor just doesn't cut it. a big issue with the phone is that when trying to type landscape, the delay between hitting the key and the letter appearing is too long to merit use. the portrait keyboard is only slightly less laggy. nearly every aspect of this phone is framed by lag, holding back what is otherwise a beautiful, wonderful android experience. the HTC sense UI is stunning, and android is just wonderful. that being said, don't waste your time and energy on this sub-par device, sprint ahead(see what i did there? lulz ^_^) and pick yourself up an evo or epic that can take advantage of sprint's wonderful high speed (even on 3g) network, with those phones that can handle the wonderful android experience.
~ August 12, 2010 ~ Neil Bruce Dinces from Rockland NY said:Dials in your pocket
I have this phone about a year. It will dial numbers on its own once you put it in your pocket(even in a case! Touch the screen the wrong way and major units pre loaded on the screen when you got it will disappear. I have an i-touch and so I can compare applications in both. The Android applications I have down loaded, for the most part, are second rate. If you have adult fingers like mine, you are constantly entering the wrong letters into the phone, because the symbol is too small. The touch pad dialing is flawed. If you press too hard instead of dialing the number an edit/information screen comes up and you have to close and start all over. All in All the phone is more trouble then the internet connection it allows is worh. It has turned me off on any HTC phone.
~ August 11, 2010 ~ William F. Leffert said:Decent, but not perfect
This was my first android phone, and won't be my last.. but the phone is lacking, I'll say that much.
The good:
Android is a great phone OS, hands down. The platform has rich community support, and isn't locked down like Apple's iOS.
The android app store makes this phone MUCH MORE than just a phone.
Call quality is great, phone feels comfortable (haven't found a "grip of death" on it, either).
I get great signal.
Battery life is fairly good. I can go about 2 days on a single charge, and I use my phone quite a bit.
HTC's Sense UI is one of the best out there.
Multitasking works well.
The bad:
Sluggish response. It's got some slower hardware compared to devices like the HTC Evo, which will be very annoying at times.
A pain to update to the latest android OS, which I recommend.
Preloaded apps are mostly crap. Thank goodness for the android store.
No flash on the camera. I don't get what is with phone manufacturers not putting flashes with the camera anymore.
Camera software uses the click of the trackball to operate the shutter... while rolling the trackball handles the zoom. Needless to say, this gets frustrating when you're trying to flip the phone around for a snapshot of yourself doing something obnoxious, like eating an iPhone.
No HTC Sync support for Linux, which drives me up the wall. Glad I still have an XP-loaded desktop, otherwise I would be very, very pissed.
The side stuff:
The screen is "meh". Nothing spectacular, but not horrible. Touch response can be a little flaky since the phone is so sluggish. It gets a little hot sometimes when playing games/charging, too, so keep that in mind. Watch out when placing it in your pocket, though; I've had mine do all sorts of random stuff without my intent (no pocket dialing, thank goodness). When I put it in my pocket, I slide it in facing out, with the buttons/trackball up at the top, which has eliminated most of those problems.
There are better phones out there. The Evo is amazing (aside from the battery life), for one.
One thing to note with Sprint: They may have a slower data network, but it has been 100% reliable for me. I'd rather have reliability over speed (and the speed isn't that bad - I've tethered it to my laptop via USB to utilize the data connection when I'm away from legit wifi sources).
If you're looking for a smartphone to use with your day job (I'm a systems manager), be sure to check on your corporate policies regarding smartphones. Some only support Crackberries syncing with Exchange, so while the Hero will support it, your corporate IT staff may not.
![]() Stay connected using the integrated social networking apps including Facebook, Twitter and Flickr, as well as add more apps via the Android Market. |
![]() Capture on-the-go memories with the 5.0-megapixel camera/camcorder. |
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You'll enjoy high-speed connectivity via Sprint's dependable 3G network (EV-DO Rev. 0.) as well as such optional services as Sprint Navigation for GPS turn-by-turn directions and Sprint TV's video-on-demand with full-motion video and vivid sound (see more details on optional services below).
Stay connected using the integrated social networking apps including Facebook, Twitter and Flickr, and capture memories with the 5.0-megapixel camera/camcorder. You can also get quick and easy access to specific voicemail messages via the Visual Voicemail feature, which enables you to go directly to a specific message, without needing to listen to or skip past previous messages. Other features include Wi-Fi networking (802.11b/g), microSD memory expansion (up to 32 GB), access to personal and corporate e-mail, and up to 5 hours of talk time.
HTC Sense and Smart User Features
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The HTC Hero users can easily create and switch between Scenes to reflect different moments or roles in your life, such as work, social, travel and play. For example, a work Scene can be easily set up to include stock updates, work e-mail and calendar; a play Scene could have music, weather, and a Twitter feed; or a travel Scene could offer instant access to the local time, weather and maps.
You can silence the HTC Hero by simply turning it over. It also offers an advanced smart dialer for quickly accessing contacts with just a few letters or numbers and a dedicated search key that automatically searches for only information relevant to the current function. When pressed in the mail application, the search will be for text within the mailbox, while a press of the same key from the browser will initiate a Google search.
This device also offers the HTC Footprints application, which enables you to chronicle your on-the-go special moments by capturing a digital postcard on their phone. Once captured, Footprints provides the ability to take notes and an audio clip of that favorite restaurant or special place while identifying its specific location. In addition to identifying each postcard with its specific GPS coordinates, Footprints also auto-names each postcard with its general location or area.
Key Features Powered by the Android operating system with deep integration of Google services and access to thousands of apps to customize your phone via the Android Market. Fast 3G connectivity thanks to Sprint's EV–DO, Rev 0 network GPS using Sprint Navigation for turn by turn directions, and points of interest searches 3.2-inch touch-enabled screen (320 x 480 pixels, 262K color depth, LED backlighting) 5-megapixel camera with auto-focus lens Video capture capabilities Digital audio player allows you to transfer music files from a PC or download tunes from the Amazon MP3 Store. Wi-Fi networking (802.11b/g) for accessing home and corporate networks as well as hotspots while on the go. Bluetooth 2.0 connectivity with stereo music streaming (A2DP) capabilities as well as hands-free headsets and car kits. Memory expansion via microSD card slot with support for optional cards up to 32 GB. Access to personal and corporate e-mail with Microsoft Direct Push Technology and HTML support. Send and receive email from multiple corporate and personal email accounts. Also, get wireless email access to popular commercial POP3 and IMAP accounts like AOL, Gmail, and Yahoo! Instant messaging via popular services including Windows Live Messenger, Google Talk, Yahoo Messenger, AOL Instant Messenger. View documents including Word, Excel, PowerPoint and PDF on the go to maximize your productivity Visual Voicemail gives you quick and easy access to just the messages you want to listen to by letting you go directly to a specific message, without needing to listen to or skip past previous messages. Airplane mode allows you to listen to music while the cellular connectivity is turned off TTY compatible Hearing Aid Compatible (HAC) with a rating of M3 for hearing aids operating in the acoustic mode. This handset has a HAC rating of T3 for hearing aids operating in the telecoil mode. 3.5mm stereo headset jack
Vital Statistics
The HTC Hero weighs 4.5 ounces and measures 4.5 x 2.2 x 0.5 inches. Its 1500 mAh lithium-ion battery is rated at up to 5 hours of talk time. It runs on the 800/1900 CDMA/EV-DO Rev. 0 frequencies.
What's in the Box
HTC Hero handset, rechargeable battery, charger, 2 GB microSD memory card, USB cable, quick start guide, user manual
(106 votes)
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~ September 4, 2010 ~ William Yate from Santa Cruz, CA said:Worst invention since the atom bomb
This phone has caused me more aggravation even than any computer I've ever owned, and that's saying something. I've started more than one friendship through mutual complaints about this horrible, malicious, lazy device. It must be sentient because no inanimate object could be so consistently, incorrigibly, contemptuously defiant. Basically I got it because Verizon is the better service, but I'm beginning to think I'll take the hit in reception and get an iPhone. Be part of the market response to a scam and refuse to buy this insult.
~ August 27, 2010 ~ Jeff Edwards from Twin Falls, Idaho said:LEAPS Ahead of my BB Tour--but battery life is dismal at best
I am most likely going to trade in my Incredible for the Driod X (as soon as one becomes available that is) however I am doing this for purely personal & impatient reasons rather than because the phone is not up to what I had hoped. I have (secretly) wanted an Android device for several months now having originally started my smartphone experience with a Palm Treo 650 (at the time I LOVED that phone), I upgraded to the 700p and subsequently the 755p before making the HUGE leap to another OS altogether with my first Blackberry, a Bold using AT&T. While I had viewed most BB users as arrogant A-Holes (for the most part, entirely unjustified of course) I reluctantly began to not only like the BB platform, but slowly I came to prefer it. I still maintain that BB's are NOT as out-of-the-box user-friendly as ANY of the ancient Palm devices, but I really appreciated what it COULD do that my Palm couldn't.
I became--again, quite reluctantly--a power Blackberry user. Unfortunately I was attached to the abysmal AT&T service, which has almost a universal bad rep for spotty (at best) service. They brag (and brag and brag...) about having the 'Nations Fastest 3G Service', which may be true--however what GOOD is it when your phone cannot receive a signal in the same location where my wife's Verizon BB Curve had 3G service?? I'll take reliable connection over spotty and fast 3G service ANY day. Long story short, I had to trade my phone in and without having to explain WHY, I was given a Windows Mobile Tilt 2 as a replacement (not MY choice--it was a promotional thing which I had zero control over). This proved to be without a doubt, the WORST phone I have ever used or even heard of. I applaud HTC's design, the phone itself was very nice (although it WAS amazingly heavy--easily the heaviest I have ever owned, by quite a large margin, too)...what I did NOT like was the HUGELY unreliable Windows Mobile platform. My phone froze on me multiple times per day and I couldn't wait to get rid of it. I went back to BB only this time I finally signed onto Verizon and LOVED my Tour.
I decided it was time to upgrade and while I LIKE the iPhones, I have serious issues with Apple in particular and how they have twisted so many people into thinking their devices are superior 'Just 'Cuz' they're made by Apple, thereby also making the owners superior as well. While my initial thoughts of BB owners, once upon a time was unjustified, I have to say that my opinions of the vast majority of iPhone owners I have run into have been pretty much right on the money: arrogant A-Holes. Sorry, but its true--not ALL of them, mind you, just those I seem to run into, apparently.
I have been eyeing the Droid X for quite some time, but the wait to get one seemed impossibly long. I went ahead and got the Incredible based on several comments by the Verizon employee assuring me that other than screen size, the Incredible was its equal. She insisted it came pre-loaded with a 16gb SD card--it did not (2gb) and also had the 2.2 Froyo update as well--it does not, at least not yet. Based on this information, knowing that along with 2.2 the Incredible is supposed to have mini WiFi hotspot capabilities as well as HD video recording, I went ahead and got one all the while in the back of my mind knowing that if I didn't like it, I could always bring it back within 30 days. Sure 'nuff, no 2.2 OR 16gb card, which really pissed me off. How is it the employee (a manager no less) would NOT know this? Honestly I think she was just seeing a guaranteed sale and put on her Used Car Salesman sportcoat and said whatever I wanted to hear in order to make a quick sell.
With that being said, the Incredible really IS a fantastic phone. Honestly, with the amount of texting I do just between my wife and children and me, the Speech-To-Text feature is worth the cost alone. While not 100% accurate and good for pretty much just short comments, using it while driving is a LIFE saver--literally, and I am NOT endorsing texting while driving, mind you. Its SO simple, instead of playing around with the 'virtual keyboard' which is hard enough to use--and downright stupid to do while driving. I still believe that driving and using a cell phone is stupid, which is why I believe this feature to be so great. The number of apps I have found are amazing...and best of all: most are FREE. Sure you'll find more than twice the number of apps available for the iPhone, but come on, seriously, how many apps do we NEED?? It took me over an hour to just browse a small fraction and I found more than what I will ever use in that time. If you prefer iPhones and their apps, that is fine, I'm just saying you can find JUST as many really useful apps for Android devices and much, MUCH more free apps than you will ever see available for iPhones, iPads and whatnot. As new as the Android platform is, to have as many apps available as it does clearly puts it ahead of how far apples app store was at in the same time frame.
The live wallpaper is just awesome. Its entirely useless I'll admit, but amazingly cool nevertheless. I really like how I can customize my phone however I see fit. I really like the fact that whenever I see fit, I can change my phone any way I want. Just cool. The touch screen is very responsive--almost too responsive--and you'd have to experience it to understand I guess. The optical track pad is a nice addition, especially for the times when I want to edit on the screen but my fingers were too big (another reason I want an X), however if there is a way to adjust the sensitivity of the pad, I couldn't find it, and I wish I could. Also, when looking up a contact, I couldn't immediately pull up an on-screen keyboard in order to begin a text, which was a bit frustrating, especially if alphabetically their name was far down on my list...it took that much longer to get TO the contact. If there is an easy way around this, someone please let me know. Having the weather on the main screen with the ability to update whenever I want is convenient, and unlike the same similar feature that was included on my old HTC Tilt 2, this one automatically grabs the weather from the area closest to where its receiving your signal from--all without you asking. I suppose you can pick from different cities, but as a general rule, I only want to know what the weather is like where I currently am, so I am perfectly satisfied with this feature as is.
The camera takes rather great pics--so far the best I've personally seen from a camera. Unfortunately as is normal for cell phones, as soon as it becomes dark, your ability to take better pics becomes dramatically reduced. Lets just say, for everyday point-and-shoot situations in decent light, this camera is a pretty good substitute for your regular digital camera. The photos--while 8MP in resolution, as we've all seen thanks to the fantastic processing on the iPhone 4's 5MP camera, more does not necessarily mean better. This is one area where the iPhone truly does excell ahead of all major phones available at the moment, although that probably will change here within the year I would imagine.
For a phone with a 1Gig processor, switching between texting chats certainly can take up to 5-6 seconds before it opens up the screen, which I just did not expect. Most everything else is as quick as I've been hearing from other users, but to open a chat log in texts takes MUCH more time than I expected, and to be honest, longer than my 2 year old BB Tour did. However, in every OTHER way it is blazing fast...especially with the internet. Coming from a BB which, as we ALL know has just about the worst browser available on a hand-held device, man I gotta tell you I felt like I was connected to DSL speeds like my home computer...and while that comparison is mighty generous, it really isn't all that far off the mark. Pages load incredibly fast with this browser, which I put on par with the iPhone in EVERY way--and once this receives update 2.2 it'll blow it out of the water...literally.
The screen is, well, wonderfully vivid and easily the best I have owned (thus far). Pictures are crisp, clear and detail is always easily projected. I have only seen an iPhone 4 briefly, and while everyone seems to universally praise it for having the best screen available to any smartphone at the moment, I think you'd have to have beyond normal vision to be able to look at one and say with absolute certainty that you can clearly see a major difference between one and the other. Seriously, phone pixel density is becoming so good these days that almost nobody can honestly see a measurable difference. I'm not saying you CANNOT see one, but I AM saying that what difference there is, well, has to be a minor one at best. I am 100% certain however, that there will be apple fans who cannot help but disagree vigorously, and while my eyesight isn't what it used to be, its good enough to say this with confidence. I am NOT knocking the iPhone here at all, either. It has an amazingly clear, crisp and vibrant screen. I just think the gap between that and the incredibles screen is closing rather quickly, thats all.
Battery life is lacking to say the least. This is one place where the iPhone not only is the clear winner, but knocks one outta the park in comparison. Supposedly with 2.2 battery life will increase dramatically, but until I get that update, it pays to purchase a car charger and never be very far away from an outlet, either. Honestly, the battery life is dismal--at best...and I have worked hard to organize my phone in such a way that I use only what is necessary. I dim the screen, don't use bluetooth or WiFi hardly at all and even just sitting on my desk it saps the battery down noticeably in a short amount of time. Sorry, but this is ridiculous, especially knowing that the Droid X with a MUCH larger screen has a great deal better battery life than my smaller one...? This is one area where I believe the Incredible doesn't just do poorly, it downright fails--and is my ONLY major gripe about this device.
Call quality seems good to excellent. Speaker volume was exceptional. Love the app Market for Android. My wife and I were wondering where to go for dinner, and within 90 seconds, I had found an app to help me find a place to eat, downloaded it and received directions on my screen. Amazing. While we were at dinner, I downloaded Flixter (for free), found the closest theater, and even watched a theatrical trailer for the movie we wanted to see, all within about 90 seconds. Sorry, but this is one way in which the Android platform is not just better, but head & shoulders superior to iPhone and the slow & clunky way you have to access their app store. Again, if you are okay with this, then fine. I happen to like doing things this way, personally.
All in all, I have to say that this phone is purely awesome, and such a leap ahead of my BB that words hardly can describe. The ONLY area in which BB's STILL continue to dominate is in push e-mail delivery, regardless of where your email comes from. I still can't help but wonder why no other carrier or manufacturer after ALL this time, still cannot mimic the push email with the same ease of set-up and swift delivery that BB has delivered for YEARS. Oh well, that is--in MY opinion--the ONLY place where android suffers. While the calendar application isn't as polished as say my ancient Palm Treo was (face it, Palm RULED when it came to organizing schedules, which is what it was originally designed to handle), but what I have is certainly workable, and I'm absolutely certain that right now if I looked hard enough, I could find a FREE calendar app to download that would give me everything I need...heck, maybe I'll run and fetch that right now...and thankfully because I am not tied down to my home computer with iTunes, I can download it on the fly wherever I am as long as I have a decent connection--which, thanks to Verizon is just about everywhere I plan to go.
Before I get hateful responses, let me say this: clearly apple manufactures an amazing product in the iPhone. I find it interesting that literally out of nowhere, when it debuted, the iPhone instantly became the phone to beat. Just look at all the smartphones available today, they are ALL judged by the iPhone standard and almost no other. When a new phone comes out, they almost always are compared to the iPhone--and there is good reason for this. Some like everything about apple, Steve Jobs and all that goes with it. Face it, Steve has done an amazing job--like him or not, thats just a fact. With the iPhone 4's reception issues aside, it is clearly still the phone to beat out there. Has Android made a better platform than iOS? Yes & No. In some ways I believe the Android OS is clearly superior and in some ways the iPhone is. At this moment, it basically comes down mostly to what you personally prefer (unless you aren't a fan of AT&T). If I weren't on Verizon and I lived elsewhere I probably would own an iPhone myself--but having been ON the AT&T service for a little over a year, I can say that at least in the area that I live, it isn't an option because their coverage is so poor. But when it comes to comparing one phone to another, you need to do your research and go with what you personally like, and if thats an iPhone, good, if its something else? Fine. Do what YOU want, and don't let anyone tell you differently.
I think that if you are a fan of the android OS then you cannot go wrong with the Incredible...unfortunately, without my reading glasses, I need the X in order to fully explore everything my phone is capable of...and admitting that is certainly not a simple thing to do in my case.
***UPDATE***
After using the phone for over a week now, I am STILL impressed as I (im)patiently wait for the next stock of Droid X's to arrive. One additional thing I really like about the HTC Sense UI that I believe is not available on the X (however I am NOT 100% sure of this) is how I access the calendar, choose a specific date, and as long as it isn't too far ahead, at the bottom of the screen will be the weather prediction for that day. While I don't put an aweful lot of faith in the typical meteorologists ability to accurately predict anything beyond 36 hours at best, it still is a pretty nifty feature to have.
One thing I found weird was that the phone did NOT come with a full user manual. It DID come with a Tips & Tricks booklet, but that essentially is good for just unboxing the phone for the first time & getting it started. I downloaded the manual from the internet, but again, the script was small enough that reading it and scrolling from one page to the next to find what I wanted was a bit too inconvenient for me to want to rely on it for very long. I'll stick to reading about it on a PDF on my home PC.
If I had to add a small-but significant gripe, the charging light, which also doubles as a blinking alert when you receive a text or email is quite a bit smaller and much harder to see than on my old BB. I wish that while it was charging that it could still somehow alert you to a new message, but unless you feel & hear it vibrate, tough luck. To the left of the Verizon logo just underneath the speaker in front I can make out an alert light of some kind, but I have no idea what it is for. It hasn't gone off once since I have used my phone and haven't found what its purpose is for in the manual, either. I suppose I'll keep looking it up til I find out.
Its nice to receive alerts to new updates for specific apps I've installed...and I never went looking to see if they had updated, I just received the notice overnight and gave me the choice to update if I wanted. STILL waiting on the update to Froyo 2.2 but I suppose I'll just have to wait that one out. Verizon confirmed that the update was ready and they started sending them out wirelessly as of Friday August 27th, but they were doing it region-by-region and I am pretty sure that the higher populated areas will get theirs first and soforth (meaning I'll get it last more than likely). I found where I could manually download from google direct the update, but I have read too many stories of how the phone didn't work properly if done even slightly incorrect to even a few horror stories that afterwards the phone ended up bricked as a result of missing a step or not doing everything literally EXACT. As much as I want better battery life--which apparently seems to be one of the many by-products for the Incredible while using 2.2--I'm gonna wait 'til it arrives from Verizon directly. I just hope it doesn't take much longer.
***UPDATE #2***
Woke up this morning with a notice saying Froyo 2.2 HAD arrived. The OTA update took maybe 7-8 mins and I lost no data--which seems to be an issue, or at least a worry of some Incredible owners. I have noticed a few new perks right up front: 1 new live wallpaper (the background that we always see on the Nexus 1), an app for mobile hotspot and faster internet browser...it isn't THAT much faster because, lets face it: it was already pretty dang fast. The dInc already had Flash Lite, so haven't had time to mess with other websites sportin' Flash just yet, but I will.
I noticed that the texting threads look a bit different, and the SEND button is no longer there...it has been replaced with an icon that I wasn't too sure what it did--at first. While it isn't a big deal, especially since I figured out how to send my texts once ready, I gotta wonder why they would get rid of such an obvious button like SEND? Weird.
So far battery life is dramatically improved with the new update. Normally between waking up and arriving to work my battery will have noticeably drained, but not nearly to the same degree now. My phone also seems faster to respond going from task, to task. I hope this isn't wishful thinking. Yesterday I found a Direct Message shortcut to texting so I don't experience the MAJOR 6-7 second lag (it got worse) it would take to open up a single threaded text message...which had to be my BIGGEST complaint against the phone. Finding a way around it was absolute pure bliss to be honest.
As another reviewer noted, I suppose the only real drawback to owning an android phone is how UN-Productive you can be become because of spending so much time playing with the darned thing. Seriously, it seems that daily I find a new and really cool new thing it can do. I haven't been this happy with an electronic device since--well, since, I guess I've never BEEN this excited before because I've never owned anything that can do as much as it can--and I haven't even scratched the surface of what its full potential is.
One more thing: I am VERY impressed with how thin the phone is. I know iPhone claims the new model is the thinnest smartphone available, but I'm sorry, but if it is, then it sure isn't by any degree that I can see with the naked eye. I also LOVE the rubberized coating on the back. I know not everyone likes that particular style, but it sure feels comfortable in my hand. I know I am still looking forward to whenever my X will arrive, but it certainly seems that after each day goes by, I contemplate keeping the Incredible more and more. Who knows? I just might hang onto it after all...
~ August 19, 2010 ~ Harlan Lewin from San Francisco, CA United States said:Before you buy the Droid X check this spam
I was about to buy a Droid X when I read this very believeable account of the spam that is included in the phone as an app. An app you can't erase without opting into it. This is horrible.
"But this week my Droid X suddenly morphed into a high-priced billboard dedicated to displaying a full screen message advertising CityID-- a service that I hadn't asked for, didn't want and, maddeningly, could not opt out of. As the screen shot illustrates, the CityID message was impossible to remove from my Droid without first agreeing to either pay for or to continue a free trial of the service by clicking on this unsolicited advertisement."
The url for the article is: [...] This privacy-invading, ineradicable app is totally against Verizon's own privacy policy.
I'm not buying the Droid X with this app.
~ August 15, 2010 ~ Jasper Iga from USA said:Love it!!!!
I absolutely love this phone. Others have mentioned the hardware and software and how they kill the iPhone. I also want to note that I am getting over 2Mbps on *average* on this phone (Verizon) compared with the 500kbps I was getting on ATT!
~ August 12, 2010 ~ K.B. from USA said:Compared to iPhone 4
It seems that many reviewers already gave top-notch reviews of the Droid Incredible itself. I wanted to just add a bit as someone who had the iPhone 3Gs, switched over to the Incredible, switched to iPhone 4, and then BACK to the Incredible.
I had initially preordered the Incredible and received it two days earlier than the expected date. This detail is irrelevant now but it definitely added to the whole experience of what is an awesome phone in so many ways. My primary reason for getting an Android phone is because I'm a heavy Google user for both personal and work. The three most used apps are:
1) Gmail
2) Calendar
3) Google Voice
Without a doubt, Android excels in these three. You can read more about the "how" in other reviews. If the phone is so great, why did I go back to iPhone?
Well, when it became legal to jailbreak your phone (i.e. install apps not approved by Apple), I thought that I would go back and give it a shot to see what some of the 3rd party apps were like. In particular, I wanted to use GV Mobile, widgets, shortcuts, and a new lock screen. After jailbreaking your phone, you do get back some of the functionality that comes with an Android phone. But in the end, it simply fell short in all those areas when compared to the Droid. The Droid is fast, customizable, and uses HTC Sense which provides a nice polished look.
The areas where iPhone 4 out"does" the Incredible:
1) Camera. Don't be deceived by this whole 5 megapixel vs 8 megapixel. The iPhone camera/video camera is significantly better.
2) Polish. HTC has done a great job making the phone nicer to look at and use, but this is still Apple's territory and they are still king of the hill here.
3) Apps. Andriod's app selection is growing but the apps on their own (not multitasking capablities) are availability in a wider variety and higher quality.
4) Battery. I was surprised at how short the life of the Incredible battery was. I was equally surprised at how good iPhone 4's battery is.
I would still recommend the iPhone 4 to almost anyone that is just looking for a fun phone with lots of random apps. But if you definitely want the best experience with any Google service, don't waste your time - get the Incredible. Simply put - it is the best phone I have ever used and Android is developing at a rapid pace that is improving with every step.
![]() The high-resolution 3.7-inch OLED screen is ideal for watching videos and movies. View larger. |
Sleek Form Factor with Powerful ProcessorWith a 1 GHz Snapdragon processor, 512 MB of RAM, and 8 GB of internal flash memory, the Droid Incredible delivers incredible performance, letting you run multiple applications without hiccups. The phone supports Bluetooth version 2.1 + Enahnced Data Rate (EDR) so you can easily connect a hands-free headset, and a speakerphone feature is available as well.
![]() Take 8-megapixel photos and instantly share them via social networking sites like Facebook. View larger. |
Google Android OS with Thousands of Applications
The Droid Incredible runs on the Android 2.1 operating system (OS) from Google, and is a Google Experience Device. The Android 2.1 OS is designed specifically for touch screen devices, and makes navigation and operation intuitive and enjoyable. You'll have integrated access to all your favorite Google services and applications, including Google Search by Voice, Picasa, Google Talk, and more. You'll also have access to both personal and corporate email, calendars, and contacts supported by Exchange Server and Gmail. Also included is Google Maps Navigation, which provides GPS-based turn-by-turn voice guidance to get you where you need to go. Useful tools such as an alarm clock, calculator, and stopwatch are all included, and you can head over to the Android Market where there are thousands of applications available for download.
The Android OS lets you multitask so you can listen to music, browse the web, receive email, and more--all at the same time. If someone calls you, you can take the call and then resume what you were doing without interruption.
Take Great Pictures, Watch Videos, Listen to Music
For shutterbugs, the Droid Incredible gives you the power of an 8-megapixel camera with auto focus and 2x power LED flash. You can use this phone to take detailed photos, crop them and apply different effects, and then post them to your favorite social networking site. The camera also lets you record video, so you can capture concerts, special events, and more.
Whether you're watching a Hollywood blockbuster or the latest YouTube sensation, the Droid Incredible's beautiful HD screen provides an impressive experience. To listen to your music collection, simply plug your stereo headset into the 3.5mm jack. You can synchronize your music from your computer, and create and manage playlists right from the phone.
Vital Statistics
The Droid Incredible measures just 4.63 x 2.3 x 0.47 inches (HxWxD) and weighs 4.59 ounces. It boasts a usage time of 312 minutes and a standby time of up to 146 hours. It runs on the CDMA 800/1900 frequencies as well as EV-DO, Rev A 3G frequencies.
What's in the Box
Droid Incredible by HTC, standard lithium ion battery, wall/USB charger, product safety and warranty brochure, and Quick Start Guide.
1DROID is a trademark of Lucasfilm Ltd. and its related companies. Used under license.
2Incredible by HTC is a trademark of HTC Corporation.
(32 votes)
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~ September 4, 2010 ~ Music_Lover said:This is a Really Great Phone Overall
I got this phone in late July & I really like it. It's the first smartphone I've ever had so I don't really have anything to compare it to in that category, but I went with the Aria over the iPhone 4 & BlackBerry phones because it just seemed like the best option from my research. It's a great size, especially for people out there who carry their phone in their pocket & don't like bulky phones. I like that the case is easy to grip to prevent it from slipping out of your hand accidentally. As far as functionality, I really like its speed. The only drawback is that touchscreens can be overly sensitive at times & not sensitive enough other times. But, overall it does what I need it to do and more. The actual call reception is always really good for me. I haven't had any issues with dropped calls like some poor iPhone 4 users had when that phone first came out. I really like the voice dialing feature because it's really accurate, especially if you speak loudly & clearly. The camera takes really good quality pictures for a phone. You just have to pause for a few seconds after taking a photo because sometimes there's a slight delay in pushing the button to take a picture & hearing that photo capturing sound. My only real gripe is what has been mentioned before: battery life. Honestly, I charge my phone about every other day. But, how often you have to completely recharge the phone obviously depends on how much you use it & what you use it for. Like if you're a slight Facebook addict & checking in a few times a day from your phone, you might have to charge it more often like I have to at times. LOL. But, with a phone that does as much as this phone, more battery energy is required so the limited battery life isn't all that surprising & is to be expected. But, it is annoying sometimes. Once again, overall this is a great phone & I would definitely recommend it. =)
~ September 1, 2010 ~ Chase said:Great upgrade from my iPhone 3G
I've had my Aria for a month and a half now, and coming from an iPhone 3G, it has in no way disappointed me. The Aria is more responsive, lighter, smaller, and has a crisper display than my old iPhone. My wife has a 3G also, and now every time I pick up her phone, I am immediately surprised by how much larger, heavier and less refined it is than my Aria.
The Aria runs Android, so it has mostly the same apps as an iPhone. I find the experience mostly the same as my old iPhone, except that in general the Aria is more responsive, especially the browser. There have been a few instances where I've missed the simplicity of the iPhone interface, but there have also been plenty of occasions where Android has surprised me with amazing features the iPhone doesn't have.
For being a "freephone" through the right channels, I find it hard to believe that anyone could be disappointed with an Aria. I highly recommend it, and would quickly buy it again given the chance (in fact, if my wife's contract was up, we would have bought one for her also!)
~ August 31, 2010 ~ V. Bondarenko said:Great little phone
My wife has HTC Aria and I have iPhone 4. iPhone 4 and Aria do not compare, iPhone 4 is just so much better, better hardware, better response in most cases... I do like HTC Sense Android software and HTC Aria feels great in the hand. I think its a great phone for the price. I would not buy it for myself but my wife loves it! The call quality is very good, works great as a phone.
~ August 26, 2010 ~ Valerie Snyder said:Too Fragile
I bought my HTC Aria 10 days ago. For 8 days I loved everything about it and all of my IPhone friends were jealous. Then while picking up the phone from a backpack on the floor it slipped and fell 9" to the ground. The screen shattered and the phone is now useless. HTC and AT&T will not replace the screen because it is "physical damage". They offered to repair it for $100 instead.
The glass on this phone is thin and will break the first time you drop it. Spare yourself the grief and buy something sturdier.
~ August 16, 2010 ~ K. C. Guevarra said:Excellent starter android phone
I've had the phone for about a month and I really like it. It's my first smart phone/android phone and I find it pretty easy to use. Before I had the Aria, I was using the LG Shine. I purchases from Amazon Wireless and thought it was worth the effort, especially since I saved about $70.
Opening the box upon arrival, the most impressive thing about it is the size and feel of the phone. I'm a petite gal, so I like the size of the phone in my palm, especially in comparison to the iPhone 4. The rounded edges add to the comfortable feel. It's not heavy (obviously, it's going to be a lot lighter than the Shine) and fits well in the front pocket of jeans. I do like the rubberize backing of the phone, but I still intend on getting a case because I want this puppy to last for a while.
The interface does take a bit of getting used to, though, again, I'm new to this smart phone thing. Once you get used to the interface, the phone is pretty easy to use. Initially when HTC put out the update so one could download third party apps to the Aria, I purchased the phone. And then the next day after ordering, HTC took down the link. (Thanks internet blogger nerds.) The fact that I can't download third party apps isn't a deal breaker. You _can_ actually download third party apps--there's a work-around--but it takes a lot of effort from my non-developer perspective. There are decent apps in the Android Market anyway. The AT&T bloatware is annoying, especially since I don't use most of it. One of the most impressive aspects of the phone is that it syncs your contacts from your address book, Gmail contacts, Facebook. Re-organizing and linking all of profiles didn't take very long--just sit through an episode of something for an hour and it's all done. I use Gmail and Google Calendar, so I really like how it's all easily set up for syncing on the phone.
I did follow the message boards on the battery life and took suggestions on changing from 3G to E, not auto-syncing, etc. and have been happy with the results. I charge the phone every other day.
Overall, I'm pretty happy with the phone. My iPhone friends are pretty envious.
Pocket-sized and packing the power of the Android 2.1 platform, the HTC Aria mobile smartphone for AT&T offers a combination of fast 3G speeds, a responsive capacitive touchscreen display and an optical joystick help you stay in touch on Facebook, Google Talk, Flickr, and more while on the go. Offering an amazingly comfortable design, the HTC Aria weighs less than 4 ounces and measures less than a half-inch thin. The 3.2-inch display is complemented by a seven-panel home screen that provides plenty of screen real estate for apps and widgets.
![]() The Android-powered HTC Aria features a 3.2-inch touchscreen, customizable HTC Sense UI, and AT&T Wi-Fi access across the U.S. |
With integrated Google technology, the HTC Aria brings one-touch access to the popular Google mobile services millions use every day, including Google Search by voice, Google Maps with Street View, Google Talk instant messaging (with presence capabilities), YouTube, and Picasa. The Aria also provides easy access to both personal and corporate e-mail, calendars, and contacts supported by Exchange Server and Gmail.
Through Android Market, you'll get access to thousands of useful applications, widgets, and fun games to download and install on your phone, with many more apps being added every day. The HTC Aria also includes HTC Sense, a user interface overlay from HTC that offers even more ways to stay connected--including Friend Stream (which delivers Facebook), Twitter, and Flickr updates in a single, consolidated view.
In addition to accessing home and business networks with its Wi-Fi capabilities (802.11b/g), the HTC Aria will also receive AT&T Wi-Fi access at U.S. hotspots (with more than 20,000 U.S. hotspots) included as part of an unlimited data plan. Other features include a 5-megapixel auto-focus camera with video capture capabilities, Bluetooth for hands-free devices and stereo music streaming, 2 GB microSD memory card (with support for optional cards up to 32 GB in size), and up to 6 hours of talk time.
![]() Enjoy easy access to your favorite Google services, including Google Talk, Google Maps, Google Navigation, Gmail, YouTube, and more. |
![]() 5-megapixel auto-focus camera on the back. |
Vital Statistics
The HTC Aria weighs 3.9 ounces and measures 2.3 x 4.1 x 0.46 inches. Its 1200 mAh lithium-ion battery is rated at up to 6 hours of talk time, and up to 372 hours (15.5 days) of standby time. It runs on the 850/900/1800/1900 MHz GSM/GPRS/EDGE frequencies as well as AT&T's dual-band 3G network (850/1900 MHz; HSDPA/UMTS).
What's in the Box
HTC Aria handset, rechargeable battery, charger, USB cable, 2 GB microSD memory card, quick start guide, user manual
| High-speed data connectivity via AT&T's 3G mobile broadband data network: The dual-band 850/1900 MHz 3G network provides up to 3.6/7.2 Mbps of download speed, making it possible to enjoy a variety of feature-rich wireless multimedia services, and it gives you the advantage of offering simultaneous voice and data services. Additionally, this phone is also compatible with 2100 MHz 3G networks found in international territories. (For use outside the United States, an AT&T international data plan is recommended.) When traveling outside the U.S., you can enjoy wireless voice coverage in more than 215 countries, wireless data coverage in more than 185 countries, and gain access to ultra-fast 3G mobile broadband services in more than 100 countries. In areas where the 3G network is not available, you'll continue to receive service on the AT&T EDGE network, which offers availability in more than 13,000 US cities and along some 40,000 miles of major highways. Providing average data speeds between 75-135Kbps, AT&T EDGE is fast enough to support a wide range of advanced data services, including full picture and video messaging, high-speed color Internet access, and email on the go. |
| The full-featured, premium AT&T Navigator GPS application includes audible turn-by-turn directions, real-time traffic updates and re-routing options, and 3D moving maps (additional charges applicable). AT&T Navigator offers several other features to make your commute more enjoyable and reliable, including mobile access to Yellowpages.com. Additionally, AT&T Navigator is the only mobile phone-based GPS service that provides integrated speech recognition for address entry and points of interest search. |
| AT&T Mobile Music enables you to buy tracks while on the go, access the Napster and eMusic subscription music services, stream music video, discover what's playing with Music ID song-recognition software, and find out what's hot with The Buzz music news portal. |
(32 votes)
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~ August 28, 2010 ~ THATCH from OHIO said:Perfectly and exactly what it is meant to be.
I had a Blackberry Torch and returned it for this model. I am 100% happier with this model. I've owned more Blackberries over the years than any other brand, but most recently have been an iPhone and Android user. That being said, I can appreciate the niche that Blackberry fills, and it has a few things that it is very good at -- email being one of them.
Some of the reasons I like this phone are reason that it is NOT like the Torch. The torch isn't great at anything-- with a touch screen, navigation button and a keyboard, it tries to be the everything phone to everyone, and I don't feel like any of it was great. This phone has a very usable keyboard, a very good screen, great battery life and super build quality.
For someone who has never had a smart phone, I would never steer them to a blackberry first. But for someone who has to be on a blackberry, or doesn't want to change, this is my choice for a blackberry. There aren't nearly as many apps available for blackberry as there are for android or iPhone, but that being said, a lot of the big names are available.
After using phones with larger screens lately, this screen feels a little small. But it is what it is-- a blackberry, and it does what it is meant to do very well.
And to close: If Blackberry wants a touch screen phone to fly and do well, they need to start fresh with a new OS. The OS we have on this phone is optimized for a keyboard and a navigator key. Putting that on a touch phone screen just doesn't work for me. Keep this OS around as Blackberry Classic and start fresh.
Anyway, enjoy this phone, I think it is the best "real" blackberry.
~ July 15, 2010 ~ Priscilla Grant from Riverside, CA said:Works Well for Me
I have had this phone for a couple of months now and I have to say it's very impressive. I've always been a simple kind of person and I thought these high tech phones would be too difficult to handle but that wasn't at all the case. The camera was amazing and took great pictures for being just a phone, also the keyboard and browser are really cool. Everything about this phone is beautiful. It's screen, speaker, apps, and themes. It all works really well for me and I can definitely recommend this phone for others looking to buy a cell phone.
~ July 13, 2010 ~ A. Dent from Minas Anor, GD said:Best in its (Blackberry) class
Any current Blackberry user should be happy and possibly happier with the 9700 if upgrading from a previous model. When it comes to new users, it's a crowded marketplace out there. Those who prefer great physical keyboards may want to look into the current Blackberries. I got this company-issued Bold a couple of months ago through my employer to replace my old 8830. As a Blackberry user for more than 10 years now, I am quite happy with what I got and I see many improvements over what used to be a standard-issue Blackberry some 2-3 years ago.
First, the good things about the 9700 Bold:
- IT'S STILL A BLACKBERRY - This is important to the many BB users who want their Blackberry to change only slightly from one generation to another, at least as far as the physical form and the user interface is concerned. While Blackberries evolved from the little 'wheel' to the track ball to the current touch-sensitive square that's replacing it, they are still recognizable and I bet that if a time traveler from, let's say, 2002, popped up in 2010, he/she should be able to use the 9700 in no time. All buttons are at the familiar locations and, at least when comparing it with the previous generation, the 9700 responds very much in the same way.
- IT'S SMALLER, LIGHTER - While the screen appears to be (very slightly) larger on the 9700, it's bulk is significantly reduced. The 9700 is thinner and it weighs a lot less than its predecessor. Not everyone may appreciate this in the beginning and I was one of those but I got used with the lighter device quickly and I would consider it an improvement now.
- IMPROVED PICTURE QUALITY - While not the best screen in business, the picture on the 9700 is significantly better as far as resolution when compared to previous models. I would not use the Bold to watch movies or read books with the Kindle application but... this is a Blackberry and it's good at doing what Blackberries are expected to do: email, voice, enterprise integration. Everything else I see as 'extras'.
- EXTRAS - Of course, you get a camera which I'm not likely to use but it's good to know it's there, you can get video for free or subscribe to some pay service, have the ability to store various media and so on. It's good to have them but I'm not likely to spend much time with the 'extras' except maybe for the Web browser.
- IMPROVED WEB BROWSER - This is good news. The built-in browser is not quite as good as, let's say, Opera but it's coming pretty close and it's a major improvement over what Blackberry used to offer. And you can always install Opera or some other browser.
- 3G - Of course. EDGE is still available as the fall back service but, whenever 3G is detected, the 9700 will take advantage of it.
- BLUETOOTH, WI-FI - they work great and pairing with a Bluetooth device can be done literally in seconds.
In addition to the above, on the 'the same' or not necessarily 'improvements' category, I noticed no significant change as far as battery life is concerned. The 9700 needs (and comes with a) MICRO USB power adapter so the old MINI USBs won't work on this model. You also get the official Blackberry black leather case with a belt clip.
On the not-so-good or 'really annoying' side, I really hated the abundance of bloatware - I call it 'crapware' - that seems to have invaded the Blackberry world. There is an abundance of little pre-installed apps and services that, shortly after you click on and go to the trouble of activating them, it turns out that they are 'pay' things, ranging from Pac-Man to TV services, and it's either impossible or very difficult to remove - I didn't have the time to waste so I was able to quickly hide them but... there SO MANY of them. If Research in Motion is listening, they should know that I do NOT love Blackberry more for turning the BB desktop into some apps and services peddling space.
Still on the 'not-so-good' but this could be only an isolated instance, my first 9700 was dead on arrival but I was able to get a replacement quickly from AT&T and this one works well.
When it comes to rating the Bold 9700, within the context of Blackberries, it's probably one of the best. It's lighter, brighter, sharper, faster and provides more functionality than previous models so it's a five-star.
~ July 12, 2010 ~ Sree said:A "Bold" new Phone
a great non touchscreen Phone from the RIM stable....fast,reliable and great at multi tasking
The only improvement can be in the Browser department and by ATT not compelling you to use 3G network for youtube and other video streaming...Great Call quality and a very accurate GPS service .... 3G service decent limited by ATT 3G network performance. apps run great on local wifi networks.
p.s : had a problem with ATT though. They charged me the activation fee despite the contract saying no activation fee on purchase. ATT needs to stop doing this if they intend to retain customers (especially for returning loyal customers like me). Had to argue with the customer service rep many times (with atleast 0.5 hr call hold each time) to finally get them to remove the charge
~ July 4, 2010 ~ Raphael Ades from florida said:Couldn't be betterl
I use blackberries for 10 years and their biggest flaw was the trackball.
Now it's solved !!
Perfect !
![]() The BlackBerry Bold 9700 runs on AT&T's fast 3G network, and it offers free Wi-Fi access to more than 20,000 U.S. hotspots. |
![]() Other features include access to BlackBerry App World, a 3.2-megapixel auto-focus camera with video capture capabilities, and Bluetooth connectivity for stereo music streaming and PC tethering. |
Offering top-of-the-line performance and functionality, the Bold 9700 features a sophisticated, high-gloss black finish, chrome highlights, and leatherette back. It also includes a distinctive, highly tactile full-QWERTY keyboard for fast and accurate typing, and an innovative touch-sensitive optical trackpad, which provides a great navigation experience. You also get easy access to BlackBerry App World, the official app store for BlackBerry smartphones, enabling you to browse and download fun and functional mobile applications to their phone.
A hot-swappable microSD/SDHC memory card slot provides additional storage for multimedia files and archiving applications, with a 2 GB memory card included and support for optional 32 GB cards. Other features include a 3.2-megapixel camera/camcorder, and Bluetooth 2.1 connectivity for hands-free devices and stereo music streaming.
Staying Connected With BlackBerry's push email technology, your email will find you without having to initiate a connection. BlackBerry devices are designed to remain on and continuously connected to the wireless network, notifying you as new email arrives. In addition to the text, you can also receive and view attachments in a wide range of popular file formats, including Microsoft Office, Corel WordPerfect, and Adobe PDF.Browse the web with the integrated, full-featured browser, which quickly and efficiently displays HTML pages and enables you to set up RSS feeds to stay connected to up-to-the-minute news and blog posts. Additionally, you can keep up with your contacts using a variety of instant message (IM) networks, including the integrated Blackberry Messenger as well as downloadable clients for Google Talk, Yahoo! Messenger, and Lotus Sametime.
For corporate users, this BlackBerry device delivers all the enterprise email and messaging capabilities you've come to expect. It's supported on the BlackBerry Internet Service, giving you access to as many as eight work or personal email accounts (including most popular ISP email accounts), as well as BlackBerry Enterprise Server, enabling advanced security and IT administration within IBM Lotus Domino, Microsoft Exchange, and Novell GroupWise environments.
Key Features Fast 3G connectivity via AT&T's HSDPA/UMTS network as well as compatibility with foreign 3G networks while roaming (850/1900/2100 MHz bands; 3.6/7.2 Mbps speeds with network availability). Quad-band GSM phone for good global voice connectivity (850/900/1800/1900 MHz bands). GPS navigation capabilities via AT&T Navigator service includes audible turn-by-turn directions, real-time traffic updates and re-routing options. BlackBerry OS 5.0 Support for BlackBerry App World featuring a broad and growing catalog of third-party mobile applications developed specifically for BlackBerry smartphones. Categories include travel, productivity, entertainment, games, social networking and sharing, news and weather, and more. 2.44-inch display with 480 x 360-pixel resolution and 65K color depth. 35-key backlit QWERTY keyboard 3.2-megapixel camera with auto-focus, image stabilization, 2x digital zoom, flash, and geotagging capabilities. Video capture capabilities with up to 480 x 352-pixel resolution for sharing (176 x 144 pixels for sending via MMS). Multi-format digital audio and video player with compatibility for MP3, WMA 9 Pro/WMA 10, AAC/AAC+/eAAC+, MPEG4, H.263, H.264, and more. BlackBerry Media Sync is built right into your BlackBerry Desktop Software and lets you sync your desktop iTunes or Windows Media Player music files with your BlackBerry smartphone. If you're a Mac user, just choose the "media" option and you're ready to sync your iTunes music collection from your BlackBerry smartphone onto your Mac. Bluetooth 2.1 connectivity with stereo music streaming (A2DP) capabilities as well as hands-free headsets and car kits. Additionally, the Bold 9700 can also be used as a 3G modem for a laptop computer (i.e., tethering) with an additional data plan. Memory expansion via microSD card slot with support for optional cards up to 32 GB. A 2 GB card is included with the phone, and it also has an internal 256 MB memory. Full messaging capabilities including SMS text, MMS picture/video and IM instant messaging (via popular services including AOL, Yahoo!, and Windows Live Messenger). BlackBerry Browser for accessing full HTML Web sites. Organizer tools including calendar, task list, memo pad, and calculator. Airplane mode allows you to listen to music while the cellular connectivity is turned off. Integrated hands-free, full duplex speakerphone Voice-activated dialing capabilitiesVital Statistics
The BlackBerry Bold 9700 weighs 4.3 ounces and measures 4.29 x 2.36 x 0.56 inches. Its 1500 mAh lithium-ion battery is rated at up to 6 hours of talk time, and up to 456 hours (19 days) of standby time. It runs on the 850/900/1800/1900 MHz GSM/GPRS/EDGE frequencies, and AT&T's dual-band 3G network (850/1900 MHz; HSDPA/UMTS). This phone is also compatible with 2100 MHz 3G networks (HSDPA) in foreign territories.
What's in the Box
BlackBerry Bold 9700 handset, rechargeable battery, travel charger, USB cable, wired 3.5mm stereo headset, swivel holster, quick start guide, User Tools CD
| High-speed data connectivity via AT&T's 3G mobile broadband data network: The dual-band 850/1900 MHz 3G network provides up to 3.6/7.2 Mbps of download speed, making it possible to enjoy a variety of feature-rich wireless multimedia services, and it gives you the advantage of offering simultaneous voice and data services. Additionally, this phone is also compatible with 2100 MHz 3G networks found in international territories. (For use outside the United States, an AT&T international data plan is recommended.) When traveling outside the U.S., you can enjoy wireless voice coverage in more than 215 countries, wireless data coverage in more than 185 countries, and gain access to ultra-fast 3G mobile broadband services in more than 100 countries. In areas where the 3G network is not available, you'll continue to receive service on the AT&T EDGE network, which offers availability in more than 13,000 US cities and along some 40,000 miles of major highways. Providing average data speeds between 75-135Kbps, it's fast enough to support a wide range of advanced data services, including full picture and video messaging, high-speed color Internet access, and email on the go. |
| The full-featured, premium AT&T Navigator GPS application includes audible turn-by-turn directions, real-time traffic updates and re-routing options, and 3D moving maps (additional charges applicable). AT&T Navigator offers several other features to make your commute more enjoyable and reliable, including mobile access to Yellowpages.com. Additionally, AT&T Navigator is the only mobile phone-based GPS service that provides integrated speech recognition for address entry and points of interest search. |
| AT&T Visual Voicemail provides an easier way to check voicemail. No more dialing into complicated voicemail menus. Visual Voicemail delivers messages directly to your handset, so you can review your voicemail messages anytime, anywhere, and in any order you choose. Getting to important messages is simpler than ever: Listen to important messages, in any order you choose View name or number of caller who left message Add contacts to your address book Delete messages Call back Reply via text message, email Forward voicemail audio via email or MMS Save voicemail audio to device memory or memory card (store up to 40 messages in the inbox) | ![]() |
| AT&T Mobile Music enables you to buy tracks while on the go, access the Napster and eMusic subscription music services, stream music video, discover what's playing with Music ID song-recognition software, and find out what's hot with The Buzz music news portal. |
(5 votes)
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~ September 3, 2010 ~ ark76 from Virginia said:Wow!! Blows Blackberry away!
I've had a series of blackberrys for 5 years and made the leap, with serious apprehension, to this phone and will not be looking back. My husband has the HTC Android and I've played around with iPhones so my comparisons are those and my blackberry pearl and curve.
Some of the things I love:
-speed and clarity and almost unlimited amount of things it can do. I went on vacation for a week with my laptop and never took it out of the bag.
- The web surfing is almost as fast as my verizon fios on my computer while the blackberry speed was more like dial up.
-Having flash makes almost all websites accessible (except viewing videos on hulu and netflix - coming soon, I hear)
-The camera and video camera are great quality.
-I read my kindle books on it easily.
- The apps are what make it more like a computer than a phone. I can't believe how many are free and how incredible they are on the Market. Using one on vacation, called Places, I was able to find the nearest anything to where I was standing (cofffee shop, atm, restaurant, etc.. and get reviews and phone numbers all at once, then directions with the navigator - no switching between apps - it is seemless), I could locate the nearest movie theatre, see movies, times, watch trailer and order tickets all at once;
- Programming my Verizon Fios DVR when I'm away from home - apparently you can turn it into your remote too, but that's going just too far (if possible).
- Watching Youtube
- news feeds - don't have to go to websites for my breaking news - great for the news junkie
- the pullout keyboard!!! I am not fan of touchscreen typing for longer texts or emails so I needed this Droid over others or the iPhone because of the pullout keyboard. Glad I did. Althought it has swype, which is a way of typing on the touchscreen without lifting your finger, I still make a lot of typos.
- google calendar - never used it before and love how I was able to share with my husband so he can always see the family schedule on his phone too.
- google everything - wirelessly, syncs everthing to your computer - calendar, contacts and email all updated on device or computer as soon as input
- the way you can enlarge anything you are viewing by pulling your fingers apart on the screen to zoom in. Took awhile to figure out and get good at, but it is great!
- easy to read attachments - word, excel, pdfs, and powerpoints.
- mP3 player - works as well as an ipod. Will be using the Amazon MP3 store for all my music purchases now.
- came loaded with newest android operating system so no waiting for the newest one to come like the others are now.
- the 5 home screens and how you can personalize them. Keep playing with them to get it most functional.
What I don't love:
battery life - it's actally pretty good considering how much I use it for, but I have to keep an eye on it because I use it so much that it can be hard to make it through the day. With my blackberry, I was fine as long as it slept at night in its charge. Now I charge it whenever I'm near a charger - car, kitchen counter, desk...
- size - its not small and is hard to slip in my pocket. But I don't think I would want it any smaller as the screen size if fabulour and to be thinner I'd need to give up the keyboard. Can't have everything.
- getting used to it. Don't know if I could have figure it all out without my husband to teach me. I'm very computer literate and gadget savvy, but I think I would have missed a lot of what it can do without him around to walk me through the basics and set me on my way.
That's it. Haven't found anything else I don't love
~ August 31, 2010 ~ D. Wayne from Wilkes Barre, PA United States said:One slightly defective phone should not turn you off.
I really wanted to like this phone. I have had the iPhone 3G for 2 years. AT&T was so bad I had to change, so I went with this phone and Verizon. Initially, I was impressed with this phone. It took a while to get everything activated, but no longer then it would have with any other carrier. BUT, after a day of use, I had a hard time hearing people and had people complaining that I sounded muffled.
I called Motorola, Verizon, and eventually Amazon. Motorola said they heard some people had a problem with the noise reduction microphone and that a software fix would be coming out that should fix it ... but they never gave me a date ... (the guy even hinted that I could stuff a piece of paper over the wire (causing it to vibrate less)).
In the end, no one would give me a solid answer, so I had no choice to return the phone. Amazon is usually pretty good with returns, but the woman on the phone explained that Amazon's policy for Phone returns is 30 days FROM THE SHIP DATE. I wasn't able to get the phones activated for several days after receiving them, so I was already a week or so into their 30 day period, so I decided to play it safe and ask for an exchange.
Besides bad phone call quality for me, I really thought this phone was nice. However, I think Google and Verizon are trending toward Apple and their strict controls over your device ... for the life of me, I can't understand why they insist on telling me what I can and can not do with a device I paid for and OWN!
Once I get the new phone, give a ride around the block, I'll update the review.
UPDATE 09/03/2010
The replacement phone is much better. The phone arrived almost instantly, and as a added bonus, not only did my phone number switch to the new phone when activated, all my programs that were installed ported too.
Also, for whatever reason, this phone's charge lasts a whole lot longer. I don't understand how that could be since I am running the same programs. I know there are performance settings for power management (something I like) so my settings might have changed ...
I was so pleased, I went back and gave it another star.
~ August 30, 2010 ~ David L. Pearce said:Great phone, just don't add FLASH (comes in a update)
I bought this phone last week directly from a Verizon store local to me. Awesome phone, until the 2.2.20 update was pushed to it. I didn't realize it, but that update pushed Adobe Flash 10.1 to the phone, and enabled the browser plugin. My phone suddenly became nearly a brick. Asking it to swap from the browser to another app, or from another app to the browser, and if you were sitting on a page with flash (most use it for adverts, etc. nowadays), you can plan on waiting up to 15 seconds for the phone to become responsive again. It was totally ridiculous, and I can't believe Motorola, Verizon, or Google would endorse Adobe Flash on the phone.
Uninstalled Adobe Flash and the phone was 100% again.
The keyboard is small, but it is a phone, and it feels like a football field compared to my old BB 8330 and 8530 phones (both were excellent machines). I do wish the "search", "return", "home" and "menu" "buttons" were mechanical keys, rather than touch regions on the edge of the screen. I occasionally end up touching them at the wrong time, throwing off my concentration on the task I was performing.
The phone uses a battery in about 10 hours if you are a heavy mobile web user like I am, so be sure you have charging facilities around. I don't know if the Motorola charger uses any special charger wiring to the micro-usb port, but they do separate the charging cable and charger, so if you install the charging drivers on your laptop or desktop, you can easily charge the phone with your computer, without purchasing another micro-usb cable.
The only software I'd like to see improved is the mail reader. I think Apple has a slightly better interface for mail, with the swipe to delete a single mail (rather than tap and hold to delete). Additionally, I find that the overall gmail account vs. email is somewhat confusing. When you activate the phone, it asks you for your gmail account info to setup mail, contacts, and sync. But initially, for several days even, I didn't get any mail through this account. So, I setup my gmail account as a gmail imap account in the email reader as well, and all was well for a couple days, then suddenly, my gmail starts coming through the overarching account you setup when you activate the phone. I am not sure if this was a problem on google's side or not, but it was annoying. Now I can delete the gmail IMAP account. However, even more annoying, the phone gmail account doesn't seem to integrate with the universal inbox. I find this annoying. Google needs to get on the ball with the consistency issues here with gmail and phone sync accounts. That's the only reason I knocked one star off the phone, really.
I'd recommend the phone to a friend, and I would NOT recommend waiting for the iPhone 4 (even though the iPhone 4 seems to be a well executed piece of hardware), but to each his own!
~ August 26, 2010 ~ Christopher Wanko from Nutley, NJ USA said:Best Android phone with keyboard *yet*
And as such, it's a moving target, as T-Mobile has a new G2 coming out (G1 Blaze, HTC Vision, etc.) with a keyboard and 1Ghz CPU. For now, this is Motorola's official update to the original Droid (which also has a keyboard), and it's a winner.
So let's start with the good stuff. It's very fast, and it has Android 2.2 (Froyo), and supports Flash, and does nice things like synchronize your settings with Google if you so desire. The keyboard is coated with the same semi-sticky plastic they use on the body, which is a good thing since this is a $600 computer and you don't wanna drop it. As I've been using Android since 2008, I can say that this device has never given me a "Force Close" on any application I've run thus far. Two years in, and this is the best Android device I've used: G1, Garminfone, MyTouch 3G Slide, HTC Incredible, LG Ally are all devices I've used, and only the Incredible would tempt me away. But, gotta have a keyboard.
Internal storage and apps2SD are two huge wins with this device. If you want to go ahead and store apps on the phone, you'll likely not run out of space. If you think you might, you can push the app right to your SD card, and it supports 16Gb microSDs. If you're an iPod user and your iPod holds less than 32Gb, this could replace it easily.
There's bad stuff though. One, this is a Verizon-branded phone, and for some reason, call signal quality is not really very good. Calls on my block are static-sounding, which is really bizarre given that I live in Essex County, NJ and Verizon has blanketed my area for years. I hope Verizon hammers this out, as it isn't a good beginning to the experience.
Also bad is the usual carrier-specific branding and lock-down: there's no way to go 2G-only to conserve battery life, but you do get a battery-use profile tool that may or may not. I have it set to max battery but by day's end, I need to recharge this. With GPS or WiFi, you might get 6 hours of solid use before you worry, 8 and you're done. The radios just use lots of power.
Flash is not supported by default for this phone from Verizon. I had to manually download it and install it. It was available, then not, and I don't know who is at fault there (likely VZW). The root procedure for the Droid 2 is out there, so maybe that's where I will need to go. But, I shouldn't have to... but that's another bit of trouble, in that Motorola is not HTC. Motorola is happily locking these down, whereas with the HTC devices, it's more of a token effort. Openness is a more effective tool for adoption than walled-gardens.
The camera works, and the flash is actually fairly effective in dark rooms. I like it, but for me a camera on a phone is your last-ditch documentary tool. It'll do the job and capture the moment, but I wouldn't rely on it due to shutter lag. It isn't the worst but it still doesn't immediately respond, so you'll get a few blurry shots.
I waited four months for this phone, and it delivered. I fully expect VZW to fix my connection issues in some fashion, and the crew at XDA to supply me a custom ROM in the future. As someone who uses his phone for more than calls, this should last me at least two years before I get the itch go upgrade.
-C
~ August 23, 2010 ~ bigshotnick said:Switched from the Incredible.
When I switched to the Incredilble I couldn't stand not having a physical keyboard. So I traded my Incredible for the droid 2. From my 4 day experience I can definitely say its a keeper. Its just as fast as the incredible and same as the X. The screen is just right, not to small and not too big like the x. It fits in the hands nice. It is a little more bulky than my incredible but you get over it when you use that keyboard. I miss having the sense interface, but there are plenty alternatives. Battery life is what you would expect from a smartphone. A day at the most with moderate usage. I guess it works out good if you have a car charger. I charge it when I sleep and throughout the day I charge it whenever I get in the car. I absolutely love android and this phone runs it very well. I haven't had a crash yet in the 4 days. I am somewhat disappointed in the cases for it. I personally like rubber cases but for the droid 2, the keyboard limits that. The snap-ons are the only alternative and it causes the phone to slide harshly. Other than that I really enjoy it.
*****************UPDATE*****************
I Have had this phone for a little more than 2 weeks and it still does not disappointing. My only real complaint was the battery life, but now I have invested in the extended battery. For $50 it is a million times worth it. Before I was pushing about 12 hours and would die before I hit the hay. Now with the extended battery im at 40% when I go to bed and still have not stayed around long enough to see how long it will last. It adds less than a millimeter and you cant even tell its an extended battery. Fits with my case perfectly. I couldn't be any happier.
(74 votes)
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~ September 4, 2010 ~ K. Kim from fairfax, VA USA said:sub-par phone and the worst service
got this 2 weeks ago, only to return it in a week. first of all, phone crashed twice in 3 days. I faced too many problems with this phone before i got to discover any positives. the worst part was sprint charging $10/mo for 4G service which constantly disconnects you when you are moving.
~ August 31, 2010 ~ mediafreak said:A smarter phone than most of its owners
I am coming at this review as something of a techno-phobe(I'm 59). For every sparkly new technology step forward there's always something dauntingly complex or "glichy" that makes me think why bother keeping up with the latest buzz toy? This phone is in a whole different catgory of brilliant. You have hundreds of other reviews on the net to sift through so I'll cut to the chase-
1.Blazing speed, a million things you can do with it(that you never imagined a cell phone could do),voice recognition that's eerily accurate,a fairly intuitive learning curve that didn't drive me crazy.
2.Battery life-Everybody chill! This thing easily lasts all day with the 4G,Gps,
Wi-Fi turned off most of the time. If you're going to spend your life with your nose pressed to this thing(tempting but resist the urge) ANY phone that does as much as this one does is going to need a touch-up charge at some point during the day-that's the tradeoff. A ridiculous reason to pass on the best cell phone on the market if you're a Sprint customer, and the professional cell phone reviewers generally rank this the best from ANY provider.
More than a cell phone, maybe a combination auxillary memory bank and concierge service for us senile citizens?!
~ August 31, 2010 ~ kms from TX said:got it, tried it, and now returning it.
I gave this HTC EVO a heck of a chance for the past 30 days. The size, weight, and horrendously bad battery life are just a few of the features causing me to go back to ATT for my old phone. Honestly the screen is amazing- crisp, bright (if you dare use battery), and smooth to the touch. The camera is pretty great too. The photos are like none other that I have seen from a cell phone.
Oddly enough, when transferring the video off to the computer, the sound got lost - on all videos. I don't know if this is typical, but certainly frustrating. The ability to transfer music, files and video onto the phone as a drive is great, but the players that come with the phone seem to be lacking the "smart" features that the old iPhone had - like where to start back up, how it reacts when there is an incoming call, etc.
The Sprint plans are right on the money for pricing. Nothing else comes close to the "deal" you get for unlimited talk, text, web, but the call quality is lacking! I've had random people cut into phone conversations which sounded like wires were getting crossed, and if you talk at the same time as the other person, then you both cant hear anything! It doesn't handle that too well.
I definitely don't think its a terrible phone, but it just wasn't right for me. For those who want to give it a try, the absolute worst feature about this phone is its battery life. The extended battery works well for my husband, but he still has to charge it every night with regular use.
~ August 29, 2010 ~ Labuiacs said:Another excellent product by HTC
This is my third HTC phone ( Mogul >> Touch Pro >> Evo ) and I have yet to experience issues with the quality of HTC products.
The phone's large screen makes it easy to adapt to an on-screen keyboard, which was a bit of a concern.
The battery life is not too bad if you know how to manage your use. Doing things like turning off unnecessary apps, radios and dimming the screen all alleviate the battery issues a (tiny) bit. I'd gladly take a battery hit for great performance and robust features, but I don't expect everyone to feel the same way.
~ August 29, 2010 ~ dantino said:the best and greatest phone i have purchased
here it go believe me when i say that this phone is the best of 2010 now all my family members left their iphone 4 and iphone 3gs and now they all love their evo thanks to me i was the first in the family to get mine now a total of 25 family members with the evo. That must be bad for apple and at&t.
(48 votes)
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~ August 13, 2010 ~ Philip Clausner from Pittsburgh, PA USA said:Best Phone I have ever owned
Touchscreen is very responsive. The phone is a bit bulky but it keeps it safe. The apps are all very nice and it is an all around type of phone.
~ July 30, 2010 ~ rms said:Frustration and waste of money
I have had this phone for 5 months the first one did not work right so they gave me a new one. It would go into airplane mode and I would have to take the battery out to get it to work again the same with it freezing up all the time. I can't call or receive calls inside of buildings and a lot of times from my car. There is no speed dial it takes several steps to get to the phone number you want. If you ever have an emergency or need to call 911 may God be with you because you will be at his mercy! That is how bad this phone works. You DO NOT want this as your only phone you need a land line. With the old software I could receive internet service most of the time with the new update very seldom. The gps doesn't work right sends you way out of the way or wrong directions. That is if you can get it to come up.It makes phone calls on its own I guess that's why it's called a smart phone! When I am able to talk on the phone my cheek touches the mute button so we think we've lost connection. If and when you can get a connection to the internet it take minimum of 1 min. The speaker phone is very low and the speaker is in the back of the phone when I use the speaker other people can't make out what I'm saying.
With the touch screen key board you get the wrong key and have to delete, (very time consuming). The battery life sometimes I can talk 15 min. up to 1 hr. on a fully charged battery, makes no sense. Battery life with internet who knows since it very seldom works with the upgrade. When the battery is to go dead no warning just shuts down. The camera is very slow to load so if you want a picture of anything other than still life forget it, it will be long gone by the time the camera gets loaded. I would rate this phone 0 stars if I could. I have had sprint service for over 10 years and have lived at the same house before I bought this samsung moment M900 I used to have a 8 year old analog phone with limited internet it had good service most of the time. I upgraded because sprint told me everything was digital so if I wanted better service to go digital well it sucks. I am hoping that they will give me a new phone that works here at their expense or an antenna for the house so it will work. I am paying for services that I am not able to get. They told me the phone was not working because it needed to be updated with the software, it still does not work it's worse.
Before the phone was updated when it did work it did have a lot of useful and neat things on it. This phone takes way to much time to get anything to work on it and is very frustrating.
Save your money, time and frustration and get something else.
~ July 28, 2010 ~ mac1186 said:Not Just a Phone, It's a Lifeline from Amazon and Sprint
I'll admit I was afraid to buy something so complicated looking. All the reviews and Sprint product info made me want to try it. Easy to learn and fun to use. You can check email, send email, browse the internet and keep up with everything you would have to go to your computer for when you don't have the time. The Sprint service is always available and never fails you. The still camera and video are an unexpected plus. The quality of the pictures and the ease of working with the pictures and film is simple and fun too. Battery life ok, keyboard it great, but the touch screen is awesome.
~ July 27, 2010 ~ NeatWords.com from Princeton, NJ, USA said:Good Smartphone
I have used many smartphones, Palm Pre, Blackberry Tour 9630, HTC Hero, HTC Touch Pro, Samsung Instinct, Blackberry Curve 8330, and the Palm Treo 755p. Each phone is unique in each way, the samsung moment isn't for everyone, but it is a good phone. When I got the phone first I was greatly concerned about battery life, WIFI really uses alot of power, but if you are concerned about battery life get the other new Samsung Android phone which has REV O, which uses less power, and gives better battery life. The moment is for people who are tech savvy, and really have the time to understand and play around with their phone. It is not for people who want something that works out of the box, the Palm Pre / Pixi best suits those people. If you want something reliable, the blackberry is the best bet, but has less features. The reason I gave this phone a 4 was since Sprint will no longer support with it with future updates after 2.1, even though the hardware can handle it. The phone is well built, and can last two years, and if your into programming you can get the latest updates from the tech forums. This phone is actually better than the Motorola droid on Verizon, which gets more hype because Verizon can charge an arm and leg for their service.
~ July 16, 2010 ~ Jeff M from Wisconsin said:Way to underpowered, buggy hardware
I decided it was time to get a cell phone after finally fulfilling my contract with a VOIP carrier. I initially chose the Moment thinking it was a good midrange phone, with more then enough features for me. I never wanted a phone that could make the bed and start my car for me, just one that could make calls and have a few useful apps.
The phone itself is just underpowered plain and simple. The hardware was never meant to run android and it shows. The phone is very unresponsive, irritatingly so. It also has a few known issues, the phone constantly locks up in data mode, and gets stuck in airplane mode. The touchscreen looks nice but doesn't always register touch, Im not sure if this is because of the laggy processor or the screen.
Furthermore, this phone is discontinued @ sprint. It no longer will be receiving any other software updates ans had been replaced by the even sadder samsung instinct. If you want an android phone on sprint you only have one choice, and that is the Evo4 which I now own. Amazing phone (but thats a different review).
With the Android Platform, you'll connect seamlessly to your personal and work life through its rich Internet browsing, huge selection of mobile apps, plus powerful productivity tools--all with the speed of the Now Network. The integrated Google technology brings one-touch access to the popular Google mobile services millions use every day, including Google Search by Voice, YouTube, and Picasa. The Moment also provides easy access to both personal and corporate e-mail, calendars, and contacts supported by Exchange Server and Gmail. And this phone offers integrated GPS for navigation using Google Maps and other location services.
![]() The Samsung Moment with 3.2-inch touchscreen. | ![]() The screen automatically rotates when the slide-out QWERTY keyboard is opened. |
You'll enjoy access to Sprint TV's video-on-demand with full-motion video and vivid sound, and Visual Voice-mail provides quick and easy access to specific voice mail messages. Other features include easy access to social networking sites, including Facebook, Flickr, and Twitter, a 3.2-megapixel camera with flash and auto-focus, video capture capabilities, Wi-Fi networking (802.11b/g), Bluetooth connectivity for hands-free devices and stereo music streaming, microSD memory expansion (with included 2 GB card), access to popular instant messaging services, and up to 5.5 hours of talk time.
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Vital Statistics
The Samsung Moment weighs 5.67 ounces and measures 4.5 x 2.34 x 0.63 inches. Its 1400 mAh lithium-ion battery is rated at up to 5.5 hours of talk time. It runs on the 800/1900 CDMA/EV-DO Rev. A frequencies.
What's in the Box
Samsung Moment handset, rechargeable battery, charger, 2 GB microSD memory card, wired 3.5mm stereo headset, quick start guide, documentation
To access, just text "NASCAR" to 7777 on your Sprint phone or visit the Sprint Digital Lounge to download NASCAR Sprint Cup Mobile (standard text messaging and data rates apply).
This phone also provides access to Sprint Football Live--free for any phone with a data plan. You'll be able to follow all the live play-by-play action with the Live Game Center for both pro and college football games, as well as stay on top of the pro football draft with a Live Draft Tracker and in-depth analysis and bios on nearly 500 top prospects. Access by texting "FOOTBALL" to 7777 on the handset to download Sprint Football Live from Sprint Digital Lounge (standard text messaging and data rates apply).
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(192 votes)
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~ September 4, 2010 ~ Edward S. Ramirez said:Great Phone
Let me begin by saying that I am somewhat new to smartphones. Now that i have the Droid I have to say that I love it. I got the Android 2.2 on September 3, 2010, from Verizon. The screen is crisp and very responsive. The apps are great and there are plenty of them on the android market. With 2.2 you have 5 homepages and having adobe flash player (which can be downloaded from the market) makes the browsing experience top notch. Google has some awesome apps that come pre-loaded on the phone. such as, maps, navigation, and my favorite goggles. the only downside that i found was that the slide out keyboard is very flush, but having it is a plus. i cant really compare it to any other phone that i have had, but i have played around my friends iphones and i must say that i don't envy them!
~ September 2, 2010 ~ Mo Enteshari said:The droid is good
This is the first really well functioning cell phone I have every had. I am convinced that it is more than just the phone service providing the excellent sound quality. Call quality is great, picture and video are amazing, and the app store has so far supplied me with every extension I've thought up for my phone. The full, physical keyboard was a must for me and while my big fingers do occasionally mis-type things it's not as bad as I thought it would be. The on-screen keyboard isn't terrible either. With the first major update that was released, the browser, gallery, and Google maps all now have multi-touch pinch-to-zoom support. The new gallery is great and it also links in my picasa web albums so I have direct access to all my pictures from picasa as well. The best thing about it for me as well is that it links right into all of my google account, which means I can more easily manage my contacts, and I get to take gmail, gtalk, google voice, etc. everywhere I go. Can't say enough great things about this phone. Just went in the last week and got my wife one as well and she's really been enjoying it. I would highly recommend a protective case for Motorola Droid It's a little difficult to install, but made the touchscreen experience much better and keeps smudges off the screen as well. I, like many people, have been interested in an iPhone and almost left Verizon to get one when the DROID came out. I'm so glad I stayed and didn't leave... The DROID the best phone I've ever owned. It's everything I wanted out of the iPhone, but with a swappable battery and none of the apple-tax. This phone is as easy to use as the iPhone, but with all the bells and whistles that someone who's more technical could ever want.
~ August 12, 2010 ~ T Shah said:Comparable to iPhone 3GS
I am a former owner of iphone of 2 years but after my phone was stolen I had no reason to tolerate AT&T's poor coverage anymore. I settled for Droid because it is only 7 month old model, compatible with Froyo and it is buy 1 get 1 free.
I upgraded to Android 2.2 the next day.
The hardware spec is similar to iPhone 3GS but slightly better. First up, the screen is really sharp and even at its brightest it is slightly difficult to see screen in sun. Live Wallpaper really rocks.
The sound from speaker is crystal clear.
I haven't used slider keyboard much simply because soft keyboard works just fine. I am a fast typist but iphone was great at auto suggesting words so end result was much faster and uninterrupted typing. I could only type at half the speed on Droid because for auto suggested word I have to stop typing to pick the word. I even had touch screen issues in some places - flicking photos in camera album didn't always respond well, using thumb slider in Contacts didn't work with left thumb with works great with right thumb.
The icons on the phone are smaller than iPhone's so it could be harder to see for people with poorer vision. Market has many apps that are popular on iTune.
I love the Car Home feature - navigation is as good as you would find on standalone GPS device. Voice search feature is very easy to use and accurate.
I am little disappointed with the photos but the video is just great. Good thing is that it takes photos even in low light but pictures taken day time do not reproduce the original colors. Subject seems to be covered in white haze/fog. Video is very sharp and clear.
Battery lasts me through the day with moderate use. You have to be careful what programs you run because multi tasking can really suck up your battery. I have turned off sound and vibrate for all alerts. Good thing is that settings shows which part of the phone uses most power (50% is used by the display
Email accounts are easy to setup. Contacts and Calendar sync online which is very reassuring. Using cable to connect your phone to PC is so 20th century. Clock feature is very well designed so it can be kept at bedside.
Overall, it is a good replacement for iPhone 3GS and I would recommend it. I bought my wife one too.
~ August 9, 2010 ~ A. J. Griffiths said:Still the best
Still the best on the market for bussiness use with the keyboard and ease of use.
~ July 29, 2010 ~ Artimus said:Droid verses the Droid Eris
I love my Droid. I started with the HTC Droid Eris 3G and I will say it is a very classy, streamlined phone with a look similar to the iphone. The Eris is easy for anyone to use. The layout is nice and it does a lot of what the Droid does. My husband surprised me by giving me the Motorola Droid 3G however and while it took me about a week to get it set up to my preferences, I must say I couldn't be happier with it. It's like my own little laptop. The Droid is a little heavier and boxier than the Eris but its battery life far outlasts the Eris which would die on me in half a day.(I use my smart phone heavily and the Droid can usually make it through the day.) One of the great features that the droid has that the Eris does not is the voice navigation which works through google and you do not need a gps in your car when you have a Droid. I have used it and it has the same onscreen look that other stand alone gps systems use and the voiced directions are essential. I am the type of smart phone user that takes advantage of almost every feature the droid offers. I am a writer and I can download my book from my email or computer. Up-size it so that it reads in larger font (less words on a line is all) and I can edit and save and either dock or email the results back. I also use Pandora on my phone so I have tunes all the time. I can check my bank accounts safely. I text a lot with my kids. (I don't like the slide up keyboard as much as the onscreen for texting but the Droid out-does the Eris with its larger onscreen keyboard. I play games on my cell; Night at the Museum, Prince of Persia, Sims 3,Iron Sight, and Spore are a few and the Droid runs them flawlessly. Another fun feature the droid has that the Eris does not is animated back grounds,the aquarium looks just like the one on windows and cost only 2 dollars from the marketplace. You can feed the fish and when you touch them they swim fast and it has a shark and manta ray so its a fun little app(many apps are free BTW). I use the camera and the droid phone comes with a flash whereas the Eris does not.They both seem to take good quality pictures. The internet is faster on the Droid than the Eris. You tube works smoothly on both devices, they say both phones do video but the one movie I put on was glichy on both. I think the size might have been to large. I do miss the end and call button that the Eris comes with, the droid has onscreen buttons and calls are terminated when the other person hangs up, but I would have liked those buttons. I only use the physical keyboard when editing in word otherwise I stick with the onscreen one. Both phones use a real basic FB app but you can see posts and mail so its ok. Bluetooth works well on both devices. All in all I highly recommend the Motorola Droid over the Eris, though if you are a light user; internet, calls and a few fun apps the Droid Eris would be just fine.
(13 votes)
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~ September 1, 2010 ~ El Sabio from Coeur d'Alene, ID said:Should have listened to my gut!
'UPDATE' 9/2/10 - I've downloaded ADW Launcher and it performs much better than the standard launcher. In fact, the problem w/ the soft keys has all but gone away. The application soft key button on my wife's phone was almost unusable but w/ ADW launcher, it works every time. I am not revising my rating, however, as Samsung doesn't admit to the problem nor is there a common fix. The fact this phone (marketed as the Moment II) is actually a downgrade keeps the rating where it is.
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I should have gone with my instincts and fellow reviewers NOT purchased this phone. I purchased three of them to replace expensive iPhone data plans and how could I pass it up at $.01? It was a toss between this and the Moment as I don't want to drop a few hundred dollars for the EVO or Epic and the additional data costs. I was frustrated that the Moment (with better reviews) won't be getting any additional support or updates from Sprint or Samsung even though it's a better device (faster modem, better display, camera flash).
After a few days of playing I have discovered the Android OS to be much better than iOS, in fact, I feel somewhat liberated being out from under Apple. However, the phone is poorly done. Reviewers are correct in that there is a definite lag with the haptic feedback on the softkeys. Of the three we purchased, my daughter's phone never has lag. The two for my wife and I continually have lag and problems. I assume this must be a hardware issue and later production lines were resolved. The best I can hope for is to exchange the phones and see if the replacements work as they should.
Samsung missed the mark with this phone by offering a sub-par product as a replacement to the Moment. More than that, it's extremely frustrating as a consumer to have a choice of coal or diamonds, nothing in between. It's obvious Samsung and Sprint dumbed down the Moment with the Intercept to force customer's hands to the more expensive data plans w/ the Epic.
Big giant fail in my opinion.
~ August 30, 2010 ~ C. Buck from Southfield, MI said:Warning! Phone doesn't perform as marketed
The Samsung Intercept is a great looking phone, but as a phone any land line phone performs hundreds of times better.
The Good:
- Has talking turn by turn GPS
- looks good
- pull out keyboard
- integrates with google pretty well
The BAD:
- Constantly drops calls. It has even froze up after dropping a call. So, you canNOT call person back and they can't call you back.
- This phone takes 3 minutes to boot up after you hit the start button
- The "HOME" button probably works about 25 to 30% of the time
- The "MENU" and "BACK buttons work about 25 to 30% of the time too
- Everytime I restart the phone I get an error message "Process system is not responding." Then, you have to either "foreclose" or "wait" button.
- While driving I set the GPS, it worked fine until someone called me. GPS cut off and the ringtone for the call just played but I could not pick up the call. Then, it froze. So, now I don't have direction to my destination. I could turn off and back on and wait another 3 minutes and hope it will work. It leave it alone and hope it unfreezes. I wait 10 minutes for it to unfreeze. They call person back and ask for direction. (What a phone!)
- while talking to technically support today, my call dropped twice and they had to call me back.
Basically, It's a slow locked up piece of crap. You've been warned buy at your own risk.
~ August 28, 2010 ~ J. Fessenden from Boston, MA said:A Step Backwards
This was the next phone after the Samsung Moment - with the same 800mhz processor ram/rom. This device stepped backwards despite being released a year after the moment, here is the list. The moment had EV-DO Rev A (significantly faster, about twice as fast as 3g, some call it 3.1g 3.2g and 3.5g, its still technically 3g), BUT the intercept dismisses the Rev A and is only EV-DO. In real world tests I would only pull 700kbps download (.7mb per second) rarely, and oddly, peaking as high as 1000kb per sec (1mb/s) EVDO Rev A in the same area would be peaking 1800kbps with 1300 more consistantly.
THe second issue is screen resolution. For those of you who don't much care about this - you will. I am one that appreciates a nice screen, but functionality was my priority - I'm not watching TV or movies on the damn thing like other losers. However, not only is does the odd pixle rates make it slightly blurry, it also means YOU CANNOT USE SOME OF THE ANDROID APPS available on the market because they are not formated for this pixle ratio. The screen, despite being AMOLED, does not seem as bright.
Third, despite bieng the same 2.1 Android software, something about this phone makes it just a hint slower, but this will be fixed presumably when it gets 2.2 as sprint promised. (and thus, THIS is the only advantage over the Samsung Moment - you will officially get Android 2.2 which will make the phone its self very noticably faster - NOT your connection speeds, just the phone its self).
Lastly the build quality. This is the geo metro of Android phones - it belongs on metro pcs to be honest, and the full retail price on this would be hard to swallow at 200 bucks... let alone the 400 or what ever it is they are asking.,
Sprint is out of their god da*n mind - this phone is terrible.
PS that 800mhz processor SOUNDS appealing - until you find out that android 2.2's flash support requires an A8 processor... this and the moment have an A11
~ August 26, 2010 ~ Samuel B. Vincent from Salt Lake City, Ut United States said:happy I chose it
I have been using windows PDA phones since they were created, but wanted an android phone (Sprint) and had a tough time choosing between the Hero, the Moment, and the Intercept. I test-drove the Hero but found it difficult to use the touch-keypad. The moment was bulkier when I handled the phones in the store, and of course will not be supported with android updates. I read 1000+ reviews about these three phones, and went with the Intercept, although they all had their share of complaints. My phone has been great. No soft-key problems. Fast web browsing (it's all relative but it seems fast enough to me), no freezing up, no problems at all, really. The battery will last a full day with moderate amounts of talk, texting, email and some streaming TV and web browsing. The GPS works great, the camera as well. No complaints at all from me.
~ August 23, 2010 ~ Lulu from boston said:don't let the bad reviews scare you ... its a nice phone
I wanted a light phone with a physical keyboard that gave me a better internet/app experience than the Blackberry I'd been using (oh, and didn't cost a freaking fortune even with the upgrade and rebate credits from sprint). The Intercept met the criteria and has far exceeded my expectations! I've had no problems with the buttons, screen (the resolution is very nice) or anything else, for that matter. Its a very nice phone for the price, but if you're on the fence, get it from Sprint, use if for a couple of weeks and return it if you don't agree.
Built on the Android Platform, the stylish Samsung Intercept brings you closer to your social networks while on the go and at an affordable price. It features a 3-inch touchscreen display and slide-out full QWERTY keyboard that helps you easily send e-mail, IMs, or texts to family and friends in a flash. It also makes menu and display navigation easy with a highly responsive optical joystick that virtually zips from item to item.
![]() The Samsung Intercept features a 3-inch touchscreen display, full slide-out QWERTY keyboard, pre-loaded social networking apps, and a 3.2-megapixel camera/camcorder. Click here for a larger image. |
With integrated Google technology, the Samsung Intercept brings one-touch access to the popular Google mobile services millions use every day, including Google Search by Voice, YouTube and Picasa. It also provides easy access to both personal and corporate email, calendars, and contacts supported by Exchange Server and Gmail. And through Android Market, you'll get access to thousands of useful applications, widgets and fun games to download and install on your phone, with many more apps being added every day.
In addition to fast 3G speeds from Sprint's high-speed EV-DO network, you'll enjoy GPS navigation capabilities for accessing the optional Sprint Navigation turn-by-turn direction service and Sprint TV's video-on-demand with full-motion video and vivid sound (see more details on optional services below).
Other features include a 3.2-megapixel camera/camcorder, Wi-Fi networking (802.11b/g), Bluetooth for hands-free devices and stereo music streaming, microSD memory expansion to 32 GB, access to the Amazon MP3 Store for over-the-air downloads, Visual Voicemail, document viewer, and up to 6.4 hours of talk time.
![]() Built-in Google mobile services such as Voice Search will help you find what you're looking for. |
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Vital Statistics
The Samsung Intercept weighs 4.8 ounces and measures 2.2 x 4.4 x 0.6 inches. Its 1440 mAh lithium-ion battery is rated at up to 6.4 hours of talk time, and up to 350 hours (14.5 days) of standby time. It runs on the 800/1900 CDMA/EV-DO Rev. 0 frequencies.
What's in the Box
Samsung Intercept handset, rechargeable battery, charger, wired stereo headset, USB cable, microSD card adapter, quick start guide
(8 votes)
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~ August 30, 2010 ~ KGordon said:Awesome TMobile Phone
LOVE LOVE LOVE THIS PHONE!!! This was the absolute best deal, the phone, the service, everything included in one order, and it was shipped, easily tracked, and received within days.
~ August 20, 2010 ~ Mo Cheng from new york, usa said:my thoughts on this phone.
I had the Behold and I can tell you that compared to the myTouch Slide, the Behold might as well be a paperweight. RE your comment about the lack of Snapdragon, you honestly won't even notice it. There are moments (however, VERY small) that you will wait for things to show up but this is normally due to the strength of your network or wifi....
Concerning battery life, I've been using it almost constantly so I can't give you any real thoughts on this until my consumption slows down. Then, I'll try to update you on the battery life under normal circumstances. I can already tell I'll be using it MUCH more than the Behold.
I haven't noticed any glitches--though I wouldn't doubt that they exist. Speaker volume seems great, both on speakerphone and otherwise. Signal strength depends on area so that is a N/A field. It does have flash but hulu doesn't allow videos on android--version 2.2 should fix this but it isn't certain yet. GPS with voice navigation is by far a favorite of mine--used with the Genius button, navigating while driving is quite simple.
Now for the not so good things, in my humble opinion--the Genius button is great but sometimes isn't exact when sending texts...Speak clearly and you'll have a better chance. The touchscreen is way more sensitive compared to the Behold so there is a learning curve there. Also, the Genius button has a connection time out for some reason. I can't think of any others at the moment, but I'll be sure to update you should I come across any more.
All in all, compared to the Behold, this phone will blow your mind. Android has literally thousands of apps and, unlike the Behold, they install painlessly.
Good tips at [...]
~ August 6, 2010 ~ Christopher Wanko from Nutley, NJ USA said:A solid 3rd gen choice for T-Mobile G1 veterans.
T-Mobile must have contracted a refresher for the G1 with HTC, and it's a weird one for sure. Armed with an ARM11 600Mhz processor, it's an upgrade over the 1st gen G1 processor in terms of speed and RAM, but the keyboard and optical trackpad are steps backwards from the G1, as is the microUSB connector away from the more-common miniUSB.
In searching for a replacement for my twice-bricked G1, I evaluated the Garminfone and MyTouch Slide. The conclusion I'm fast approaching is that the new Droid2 from Motorola looks like my long-term choice, but that means switching networks.
Within the context of T-Mobile Android phones with keyboards, this one is very good. Outside of that context, it hassome dubious design choices leaving me flat.
To begin, it has a good camera with a flash, it has Android 2.1, and an OTA update just hit it. Terrific. It has some built-in apps and makes use of HTC's Sense UI for an improved feel over stock 2.1 and 1.6. However, you will look in vain to change the desktop wallpaper directly; you'll either alter the "mood" as provided by T-Mobile, or you'll pick you wallpaper with an app that supports making it your desktop (Astro File Manager being your best bet for this and all Android tasks).
The keyboard lets you avoid fat-fingered input at every turn. If Swype and Graffiti and even Dragon Dictation fail you, the keyboard surely bails you out? Well, maybe, if you can decipher the bizarre, non-standard silk-screened letters and numbers. It's a four-row, not the five-row of a G1, but it's spaced a little more and has shift/function keys on both sides. However, the top row has numerals the same size and color of the letters, so you aren't reading QWERTYUIOP, you're reading Q1W2E3R4T5Y6U7I8O9P0, which screws you up when you are looking for a zero or "O". Like I said, bizarre. A second color for alt-keys or a smaller font would have helped immensely. You get used to it over time, but why do I need to get used to bad silkscreening? This should be fixed in later versions.
The Genius button is fun. You press it, and the Dragon Dictation listens and tries to figure out what you want. Call your wife, find pizza near your location, open an app, whatever. Over time the Genius button is likely to expand functionality, but for now, it is limited by its Dragon engine and its lookup ability. The more I try it, though, the more I like it. This may be a killer feature if the API is readily accessible.
In all, this is better than the Garminfone and original G1. I would love to keep the G1 keyboard and physical trackball but that's not going to happen; I would love to keep the thin form of the Garminfone but I need a keyboard. Compromises aside, this is a solid 3rd gen Android device and if you can get it close to zero on contract, you're coming out way ahead. T-Mobile is very good about OTA updates, so you can plan on 2.2 very soon as well.
--#
~ July 19, 2010 ~ William Wand from Bristol said:Best Phone Ever
I think this phone is fantastic. I think it is way better than an iphone. I owned an iphone for years, and I think it was a bit like a monopoly. This phone is so much more impressive.
Thanks Android!
~ July 7, 2010 ~ David C. Sipowicz from Denver said:Killer phone, weak battery.
My first smart phone and reasonably easy to figure out, a simply amazing phone.
Battery struggles to make it through a day! Hopefully will improve after pairing back unneeded apps...
Very, very nice.
(10 votes)
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~ August 9, 2010 ~ Andy from USA said:Rip off
Do not buy this phone!!! It is a rip off. I called my sister and it played an ad at the start of the phone call, I was on the line for 1 minute and 1 second. That cost 50 cents. It always rounds up the minutes.
~ June 30, 2010 ~ Mark S. Mocarski from CT said:Nokia 2320-GO Phone
Nice phone..great styling..activation(?)/I called AT&T..they suggested I visit an AT&T retail outlet for help/25-dollars for this phone is the best deal I have ever seen..ever..I had some problems removing the REAR-cover..it really is forced OFF--once the Button is applied fully--The Cell Phone was easy to set up..yet--is delivered without Activation..so I'll visit AT&T tomorrow at the Mall.
~ June 17, 2010 ~ Rona Gail Cho from NJ, USA said:Simple, functional, cheap = 5 stars
My old Nokia flip phone just gave up on me (the LCD broke) and I was opting to buy a Nokia E63. I thought about it and realized that a smartphone would only be useless in my hands because I'm really not willing to pay for the monthly data usage/Internet fees. I also thought about getting the new iPhone 4G but I just bought an iTouch last month and I still have a year remaining in my contract with AT&T. I browsed through all the unlocked and prepaid phones and I thought this is the best choice. It's only $8 (without the go package) in AT&T's website and that totally sold me on this phone. It's not bad considering all I really do with my phone is text and call. I also don't need a phone which can play music and/or take pictures because I have an iPod and a digital camera which can take care of that already. It's sleek looking, it does what a phone should do and it's cheap.
I just got this phone today (shipped from AT&T) and it was better than what I expected. It's nice looking, it's thin and it works! I just put my old postpaid sim card on it and voila! If you're looking for simplicity, functionality and affordability, this is THE best phone you can get.
~ April 22, 2010 ~ Tony M. from Los Angeles, CA said:A Real Man's Phone Without the BS
Do you want a compact phone that makes reliable and clear calls without all the hassle? This is the one. If you want to spend all day stroking a sissy phone with finger gestures, dealing with bad service and plugging it in to every socket in sight, go get a "smart" phone. This Nokia does the job like MacGuyver--no excuses. Face it, you're a man and you should have a real man's phone. So man up! Give that smart phone to your girlfriend. Buy the Nokia 2320 now!
~ April 11, 2010 ~ Justin from California, USA said:Great phone, pre-paid or not; can custamize
This small phone is great as a great back-up or daily use phone.
Pro's: if you play with the phone enough you can customize this phone quite a bit. As far as customizing the phone it is great everything from changing what the buttons do on the front to where the menu icons are located in the menu. ability to add music and other things through a sync cable that you can buy from amazon. BATTERY LIFE AND SIGNAL ARE ASTOUNDING! :) this phone is also quite loud. screen is plenty bright and i have not had a problem yet seeing it in any environment, i.e. sunshine/cloudy/indoor. etc.
Note: if you have a phone contract with AT&T already you CAN take you're sim card out of the current phone you have and put it into this phone; So long as all of you're numbers are saved to the sim card you are all set.
there is actually 11.414 mb of hard memory in the phone as far as i can see, this is enough to add a few tones and some pictures for the background.
Personally I do not use the "prepaid" service so i cannot comment on that subject.
Con's: the buttons are a bit small, when it comes to texting they are a bit too small but when typing in a number or such under short-term use they are suitable. It comes with a limited selection of tones and extraneous features but that is deal-able. when accessing the menus and switching between menus there is a lag. there is no way to add an external memory chip.
Note:
Accessories it comes with: (1) alarm clock, calendar, to-do list, notes, calculator, timer, stopwatch, voice/sound recorder, you can sync and backup the data on the phone, i.e. contacts etc. has a speed dialing function. has T9 or text auto-complete. there are 6 different profiles that allow you to switch tones, ring volumes, and vibration.
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(7 votes)
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~ August 11, 2010 ~ techguru said:Awesome phone
I acquired the Blackberry Bold 9650 as part of my annual phone upgrade. I was able to get a 2 for 1 deal so my wife got one as well. This is the first smart phone for both of us. After having it for a little while I feel I can make an educated review.
My Service is Verizon Wireless. In my area I get excellent coverage with very few dead zones (haven't found any yet). The Verizon 3G is extremely fast and reliable and I have yet to use the wifi as the 3G is as fast or faster than wifi in my area.
The phone is a nice size. My friend has the Curve 8830 and they are almost identical in size. The Bold is slightly longer and slightly thinner than the Curve (were talking fractions here, almost undetectable). First thing one will notice is that this phone feels sturdy. I wouldn't toss it off a roof, but it definately feels very well made. There is also some weight to this phone. I don't know how it compares to other BlackBerry's weight wise, but you definately feel like your holding a phone. The phone is not heavy though and I can hold the phone all day long as it is a very comfortable fit.
For previous BlackBerry owners, the keypad has been redesigned. The keys are slightly larger than those on the Curve. The keys have also been pushed together whereas on the Curve there is some spacing between the keys. This helps to keep the phone narrower and also help keep food / liquid out of the gaps. The keys are easy to push and again feel solid. The keypad for me is easy to type on though you will make a few mistakes. It does take some getting used to the keyboard. The keyboard is the standard QWERTY type so should be familiar to most users. The keyboard is backlit for easy visibility and the phone adjusts the backlight depending on surronding light levels. The track pad is easy to use and is a vast improvement over the trackball on previous models. The trackpad works the same way as a touchpad on a laptop.
The screen is bright and easy to see. I would recommend a screen protector to anyone buying this phone. The screen is also smartly organized with the icon positions. Like the keypad, the screen will automatically adjust its intensity to the surrounding light levels. The screen is level with the case with no where for dirt or lint to get trapped.
The apps and programs for this phone are what make Blackberry number 1. I really enjoy blackberry messenger and app world. The programs are very simple to use and straight forward. I will caution anyone that the Verizon Apps (vcast, vz navigator, etc.) are an extra charge on top of the data plan fees. For those like me that don't want to pay the extra charge a quick search in BB AppWorld will find you as good or better apps to replace the VZW ones. My one complaint is VZW loaded some games onto the phone which are demos and require you to purchase them. If I want to buy a game, a quick search in BB AppWorld will let me pick from a large selection. BlackBerry is mostly for business use, but don't let that fool you. There are plenty of fun apps with more coming out all the time.
I have never had an issue with the battery life. One will find that the smartphones will go through a battery faster than a standard phone. However, if you turn wifi off and make sure you exit all of your apps then battery life isn't an issue. I suspect that people reporting poor battery life either don't know how to turn off their apps properly or are leaving the wifi on.
I have yet to use the wifi feature as VZW 3G is extremely fast in my area. I do my web browsing through the google app and find that a page will load in 10 seconds or less. The web browsers fuction the same as any web browser on your computer. Imputing webaddresses is slightly slower since you wont be able to type as fast but still easy.
The call quality is excellent. People often tell me they forget that I am on a phone. It is by far the clearest phone I have ever owned. Included with the phone are a belt case and earphones. There are also international adaptors for the plug so you can plug your charger into any outlet. The belt case is well made and good for casual wear. I am in public safety and the case is inadequate for my needs so I ordered an OtterBox. The case should hold up for your average person. There is a magnet located inside the case that will automatically put your phone into sleep mode when you insert it. This helps to conserve battery life, yet you can still hear incoming calls.
There are a few negatives to this phone. First is where Research In Motion (RIM) decided to put the mini usb port used for charging. They located it on the right side of the phone about mid way up. This makes it a pain in the butt to type while charging your phone. Charging ports should be on top or bottom of the phone. Also, the convience keys on the side of the phone are a pain in the butt when pulling your phone out of its case. I have disabled them to make it easier for me. The earphones that come with the phone are horrible. They are clear sounding and do have a built in mic so you can use them as a handsfree device. They are also stereo which is good. However, that is the end of their good points. The earphones are extremely uncomfortable to wear. I wore them for about 40 mins and was left with ear pain for about an hour afterwards. The earphones do not allow you to hear in comming calls so if your phone is not on your hip you will miss a call. They are good for occasional use but I would recommend a bluetooth.
Accessories I would recommend for this phone are a car charger, Bluetooth, and an aftermarket case and screen protectors.
~ July 30, 2010 ~ Fredrik Nyman from Great Falls, VA United States said:I wanted to love this, but came away disappointed
I have had a Blackberry 8830 (Verizon) for a couple years, and was recently given the 9650 as part of a periodic refresh at work. While I've been mostly happy with the 8830, it is showing its age; compared to the iPhone and various Androids, it feels slow and dated, Verizon's disabling the built-in GPS in the 8830 is aggravating, and the 8830's scroll wheel is mechanical and notoriously trouble-prone.
When I was offered the 9650 as a replacement for the 8830, I was excited. No more crippled GPS (and in fact, the GPS on the 9650 is great -- with A-GPS enabled, it acquires position in seconds). The new optical trackpad is a huge improvement over the 8830's scroll wheel. And it has WiFi, much more memory, a much faster processor (624 MHz vs 223 MHz).
After I got the 9650 on Tuesday, I charged it, and took it home. Wednesday morning I turn it on, except it won't turn on. Turns out the battery is drained. Thinking I hadn't charged the battery long enough, I charged it again. Wednesday afternoon when I left work, it was at 100%. Yesterday morning I once more woke up to find the 9650 completely drained. Actual standby time appears to be much closer to 15 hours than 300 with WiFi enabled, which is pretty awful. Yes, I can disable WiFi, but shouldn't the phone's own power management functions do a much better job? My friends with Droids and iPhones don't seem to be having these issues.
Also disappointing: even though it has a much faster processor, it still feels as slow as the 8830. Booting can take several minutes(!!!) after installing apps. And for some reason, SMS and MMS messages now have a separate inbox you have to navigate to to read; on the 8830 they came in the same inbox as your regular email. This is hopefully configurable, but I haven't figured out how.
Mild annoyance: RIM switched from mini-USB to micro-USB between the 8830 and the 9650 *and* moved the jack position, so you need to put the phone in the holster upside down if you want to charge it while holstered.
Sorry RIM, but no sale. This one is going back.
~ July 7, 2010 ~ Craig Barker from Rocklin, CA said:Better than new curve
My old curve gave out, so Verizon swapped it for the new Curve 8530. Wow what a piece of junk that phone is. Fells cheap like a toy, and I had all kinds of problems with bluetooth and battery life and freezing, keys sticking. Do not buy that phone. So I went back before my 30 days and swapped for the Bold 9650.
I really like this phone. It is a bit larger form factor than the new curve, much like the old curve. It feels robust in your hand not cheap like a toy. The keys are bigger, but I still do miss the old curve as the keys were more spread out which is better with my fat fingers. I love the Wi-Fi feature. I keep it off until I need it and then it is easy to fire up when I am ready to use it. Fairly fast connection with it and a great feature to have. I have been getting about 2 days out of the battery which is a bit less than the old curve.
The coverage with Verizon is the same with brown spots here and there, but generally good. This phone is much much faster than my old curve. Start up is quicker and switching between applications is much faster. Basic functionality is also improved. I use the phone for business and so far it is working great. It would be nice if they would make a phone with a slide out keyboard like my daughters LG. When that comes out I will be ready.
~ July 5, 2010 ~ Warren C. Jones from Swansea, MA United States said:Was expecting better
This is my first BlackBerry, so maybe I was expecting too much. The battery life stinks, the red numbers are very hard to see. The browser is extremely slow- its not worth the wait to get online.
I would dump the browser function if I could keep just the email. It has locked up a couple of times in the GSM mode even though I was not roaming- FYI don't allow phone to set GSM or CDMA automatically to avoid this.
~ June 30, 2010 ~ Rski from Chicago IL said:So far, the best BB ever
I think I have had every BB so far between work and personal and this one is by far the best. What is the best, feels the best (quality wise) best speaker, cell phone battery life. Nothing to complain about, it works well. What wy I like to see improved, well the Internet but I know accessing the Internet on a BB sucks so I cannot complain much but boy would it be sweet with a better easier to read browser.
(36 votes)
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~ September 5, 2010 ~ MCalifornia said:LG Neon
At first this phone was great. i bought it from Best Buy for $100 and was so excited because of the nice features and it hooked up right away. Unfortunately, glitches started happening 6 months after I got the phone. The screen wouldn't lock causing it to call people while it was in my pocket, or hang up on someone that I was talking to. it would also turn off whenever I flipped it open to text someone. I got it switched for another Neon and 3 weeks after i recieved the new one, the same glitches started happening. The phone is great, but only for a little while.
~ August 31, 2010 ~ melibeli said:Bad
I bought this phone, and it was great and everything then a little less than 3 months the phone decided that it wasnt going to work or anything, i didnt do anything to it, just tried texting people and the screen turned white and hasnt come on since. I was very disappointed in at&t......
~ August 27, 2010 ~ Nate said:WORST PHONE EVER.
This phone I had purchased was the worst one i have ever owned... I have had a new phone every 8-12 months (I get tired of them very easily)... When you get too many text messages everything starts to freeze, pixelate, wont change position of screen, and at some points, it would restart by its self. My friend also has this same phone, and hers does the same... I take EXCELLENT care of them... I have never once dropped it. It's still in perfect condition, and hers is close too... The touch screen is pretty cool i have to admit... but you can only use it for dialing... Its overall not too horrible [if you have an empty inbox and 100% free memory] but, if you arent using it for texting, and stuff... why would you buy this KEYBOARD phone? I'm going back to blackberry... None of my LG phones have been too good, but this was the worst!
~ August 3, 2010 ~ Lucinda Linde from Westwood, MA said:There's a reason the reviews are all over the map
My son ordered this phone even though the reviews were all over the map. We ordered and received two phones neither of which worked. The first phone came with a charger that did not fit the phone and did not charge- rendering the phone useless. We asked for a replacement and sent back the first phone. When the second phone arrived, the sim card did not work on the phone. After a lot of time on the phone we found out that we should have kept the first phone to unlock the second sim card (who knew?). We then asked to have the first phone mailed back to us, but it was probably already untrackable and they could not send it back. So now the second phone was rendered useless. In frustration, we sent back the second phone and hope to have a full refund. The Amazon customer service person was very helpful about issuing the return paperwork. It's a shame because there are some people who received good phones and loved this phone. Meanwhile, it's taken a month to go through all this and my son has been without a phone.
~ July 24, 2010 ~ Tim said:LG neon
Its a neat phone, works just fine and texting is easy.
Does have a short battery life but charges up pretty fast.
You do have to watch accidental key hits while screen is active, so have the key pad locked after a few seconds.
Bluetooth works and sending text to your computer works also.
I use the phone alot and really rely on it.
Also camera works good just wish it had a zoom while taking a pic.
I could not get a data cable to work.
![]() The LG Neon with a 2.4-inch touchscreen with vibrating feedback... |
Other features include a 2-megapixel camera/camcorder, Bluetooth for hands-free devices and stereo music streaming, microSD memory expansion to 4 GB, digital audio player and support for AT&T Mobile Music service (additional charges applicable), EDGE cellular data connectivity, organizer tools, and up to 3 hours of talk time.
AT&T GoPhone Service
AT&T's pay-as-you-go GoPhone plans are wireless plans made easy. Simply pay in advance for what you need. No long-term contracts, credit checks, or surprise bills--just all the benefits of wireless, with no complications. In addition, AT&T's Rollover Balance feature lets you carry over your unused account balance when you purchase refill minutes before your balance expires. Other great features include no long distance or roaming fees across AT&T's national service area, the ability to track usage via text messages with an updated balance after each call, and the ability to refill your minutes 24-hours a day, 7-days a week. You can also cancel any time without penalty.
With the Pay As You Go option, you'll choose the rate plan that fits your needs and then start dialing. Your balance is lowered each time you make or receive a call or use services such as text messaging. You can then refill the minutes in your account via the Internet, using your phone (by calling 611 from your cell), or purchasing a pre-paid card in denominations up to $100.
With the Pick Your Plan option, you'll set up monthly, automatic payments with your credit/debit card or checking account. If you need to make more calls or you use up your balance during the month, just add minutes to your account at any time--you'll pay the same per-minute rate as your plan. You can buy more minutes in increments of $15 and $25 using your credit/debit card or checking account.
AT&T has also introduced a new $3 Unlimited calling plan, which charges you $3 per day for unlimited voice calls to anyone nationwide with no per-minute charges. The $3 per day fee is only charged on days when you make or receive a voice call, and the service does not require a deposit or long-term commitment.
![]() ...and a smooth, slide-out full QWERTY keyboard for easy text messaging and writing longer e-mails. |
For new GoPhone customers, once the device and SIM are activated SIM cannot be used with any other device for a set period of time. Existing customers replacing their handsets must have been active customers for at least 4 months on the date of upgrade to receive the airtime or minutes credit and are only qualified to receive one credit every 6 months. Existing postpaid customers must also be on a Rollover plan. Existing customers must use their existing SIM with the new phone not the new SIM. For GoPhone service details and rate plan terms and conditions, see applicable brochure and User Guide or go to terms and conditions.
Phone Features
The LG Neon has a 2.4-inch LCD with a 240 x 400-pixel resolution and support for 262K colors, and it also has an accelerometer for auto-rotation of the screen when you turn it from portrait to landscape view. Below the screen you'll find a colorfully organized four-button navigator that's complemented by send/end keys and two soft navigation keys. When you press the dialer button at the bottom left corner of the phone's navigation area, you'll be able to quickly dial numbers using the touchscreen dialer. All other functions are accessed via the physical navigation keys.
The Home screen menu from LG's Flash user interface (UI) provides quick access to your calendar, alarm clock and digital audio player, and it provides an intuitive tab-based layout for accessing phone, multimedia and other tools. The phone also offers a three-row full QWERTY keyboard that smoothly slides out from the left side of the phone (when viewed in tall portrait mode).
The phone comes with a small 14 MB internal memory, which is expandable via optional microSD memory cards (up to 4 GB in size). The internal phonebook can store up to 1000 contacts, with each entry providing space for up to four phone numbers, one e-mail address, and a picture ID. The phone also includes nine speed dial options (eight entries plus one voice-mail) and support for caller groups as well as designating a specific ringtone to a contact.
Hands-free communication is easy thanks to the integrated speakerphone. This phone also provides Bluetooth wireless connectivity (version 2.0), and includes profiles for communication headset, hands-free car kits, and file transfer. With the A2DP Bluetooth profile, you can stream your music to a pair of compatible Bluetooth stereo headphones. You can also wirelessly send contacts, calendar events, notes and pictures. This phone can save up to 20 Bluetooth pairings.
The digital audio player is compatible with MP3, AAC/AAC+, and WMA files, and it allows you to create and manage playlists directly on the phone. Other features include a customizable equalizer and visualization, the ability to multitask in other phone applications while still playing music, and easy transfer of files from your PC via USB (optional cable available separately). The phone also includes a flight mode, which allows you to continue playing music while turning off the cellular radio.
![]() Capture photos and videos on the go with the 2-megapixel camera/camcorder. |
Other features include:
SMS text and MMS picture/video messaging Threaded messaging displays messages in time-order from a contact Mobile e-mail--Yahoo!, AOL, AIM, Windows Live, AT&T Yahoo!, & BellSouth Accounts Instant Messaging--AIM, Windows Live, Yahoo! Messenger Organizer tools: alarm clock, calendar, notepad, calculator, tip calculator, world clock, tasks, stopwatch, and unit converter USB mass storage capabilities and charging via computer (cable sold separately) 8 unique ringtones, plus vibrate and silent modes Speed dial (8 entries plus 1 voice-mail default) Support for real-music ringtones Voice memo recording for both reminders and sending via MMS Java 2.0 support for application and game downloads 8 unique ringtones with vibrate and silent modes; compatible with MP3 real-music ringtones Voice memo recording (MMS and general modes) Bluetooth version 2.0 with the following profiles: A2DP (stereo music streaming), AVRC (remote control), HFP (hands-free car kits), HSP (communication headsets), BPP (basic printing profile for text, e-mail), DUN (dial-up networking), FTP (file transfer), OPP (object push for business cards, calendar items, and pictures)Vital Statistics
The LG Neon weighs 3.81 ounces and measures 4 x 2 x 0.66 inches. Its 800 mAh lithium-ion battery is rated at up to 3 hours of talk time, and up to 244 hours (10+ days) of standby time. It runs on the 850/1800/1900 MHz GSM/GPRS/EDGE frequencies.